Shift Supervisor - Coffeehouse Leader, Flexible Hours

Starbucks; Norristown (Montgomery County); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage (ASU Online)

Job summary

Starbucks is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will direct the work of team members, coach staff on beverage and food preparation, and uphold store standards and safety while providing exceptional customer service.

Ideal candidates have at least six months of customer-facing experience and the ability to manage tasks for two or more colleagues, with flexibility to work varied shifts, including weekends and holidays.

Qualifications

• Regular attendance and punctuality
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays
• Adhere to store policies: cash handling, safety and security
• Six months of customer-facing experience
• Experience delegating tasks to two or more employees
• Prepare and coach food/beverage to standard or customized recipes

Responsibilities

• Lead shift operations and direct team members to maintain service standards
• Ensure quality beverages and food, handle customer requests and resolve issues
• Coach and delegate tasks to team members to ensure smooth store workflow
• Maintain a safe and welcoming environment for customers and partners

Job description

Starbucks is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will direct the work of team members, coach staff on beverage and food preparation, and uphold store standards and safety while providing exceptional customer service.

Ideal candidates have at least six months of customer-facing experience and the ability to manage tasks for two or more colleagues, with flexibility to work varied shifts, including weekends and holidays.