Shift Supervisor - Coffee Bar Leadership & Guest Experience

Loyal Coffee Co.; Colorado Springs (CO); Presencial; USD 25.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Vision benefits

Dental benefits

Paid time off

Free bag of coffee weekly

Employee discounts

Descripción de la vacante

Loyal Coffee Downtown seeks a Shift Supervisor to lead the on‑duty team, ensure smooth shift operations, and uphold Loyal Coffee’s hospitality standards. You will manage guest flow, song and task assignments, and break coverage in a fast-paced retail cafe environment.

Joined by the cafe manager, you will coach team members, handle cash, and strive for an exceptional guest experience. Must be 21+, with reliable transportation and physical ability to lift up to 50 lbs.

Formación

• Ability to lead others and maintain a high level of excellence on a daily basis.
• Capacity to be held accountable and respond positively to redirection.
• Experience in fast-paced guest-facing environments.

Responsabilidades

• Oversee shift execution and breaks per Loyal Coffee policies.
• Direct on-floor team members and assign roles for guests’ best experience.
• Coach, train, and hold the team accountable during shifts.
• Manage cash handling and shift operations with cafe manager support.

Conocimientos

Team leadership

Guest hospitality

Cash handling

Shift coordination

Communication

Herramientas

POS system

Descripción del empleo

Loyal Coffee Downtown seeks a Shift Supervisor to lead the on‑duty team, ensure smooth shift operations, and uphold Loyal Coffee’s hospitality standards. You will manage guest flow, song and task assignments, and break coverage in a fast-paced retail cafe environment.

Joined by the cafe manager, you will coach team members, handle cash, and strive for an exceptional guest experience. Must be 21+, with reliable transportation and physical ability to lift up to 50 lbs.