Shift Supervisor — Craft Coffee Leader & Team Coach

Starbucks Corp.; Monta Vista (CA); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

401(k) match

Tuition coverage

Paid vacation

Sick time

Disability benefits

Parental leave

Back-up care

DACA reimbursement

Job summary

Starbucks Coffee Company is seeking a dependable Shift Supervisor to lead a busy coffeehouse and deliver an exceptional guest experience. You will coach team members, ensure quality beverages and food, manage cash handling, and uphold safety standards in a welcoming community space.

Ideal candidates will have strong communication and interpersonal skills, the ability to work early mornings, evenings, weekends or holidays, and a demonstrated history of teamwork.

Qualifications

• Six months of experience in a role interacting with customers.

Responsibilities

• Lead with craft and heart to make your coffeehouse a welcoming space for the community.
• Prepare and coach the preparation of beverages and food to standard recipes or customer requests.
• Direct the work of others and delegate tasks to staff.
• Uphold store policies and standards including quality beverages, cash handling, safety and security.
• Communicate effectively and maintain strong relationships with customers and team members.
• Maintain knowledge of the retail environment and work as part of a team.

Skills

Customer service

Team leadership

Cash handling

Food preparation

Communication

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a dependable Shift Supervisor to lead a busy coffeehouse and deliver an exceptional guest experience. You will coach team members, ensure quality beverages and food, manage cash handling, and uphold safety standards in a welcoming community space.

Ideal candidates will have strong communication and interpersonal skills, the ability to work early mornings, evenings, weekends or holidays, and a demonstrated history of teamwork.