Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Allison Park (PA); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Job summary

Starbucks Corp. seeks a Shift Supervisor to lead cafe operations, mentor partners, and uphold our standards for outstanding beverages and guest service. You will guide the team through busy periods, ensure adherence to recipes, and manage store safety while creating a warm, community-focused atmosphere.

The role emphasizes quick learning, strong communication, and teamwork in a retail cafe environment, with comprehensive benefits and flexible scheduling for partners.

Qualifications

• Attend to customers professionally and follow store policies.
• Be able to coach food/beverage preparation to standard recipes.
• Delegate tasks to 2+ teammates and supervise shifts.
• Maintain attendance, punctuality, and safe, secure store operations.

Responsibilities

• Lead day-to-day operations with craft and heart to create a welcoming Starbucks experience for the community.
• Direct the work of team members and ensure quality beverages and food.
• Coach and support teammates, ensuring safety and customer satisfaction.

Skills

Direct work supervision

Quick learning

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Attendance & punctuality

Flexible scheduling

Job description

Starbucks Corp. seeks a Shift Supervisor to lead cafe operations, mentor partners, and uphold our standards for outstanding beverages and guest service. You will guide the team through busy periods, ensure adherence to recipes, and manage store safety while creating a warm, community-focused atmosphere.

The role emphasizes quick learning, strong communication, and teamwork in a retail cafe environment, with comprehensive benefits and flexible scheduling for partners.