Shift Supervisor (Caregiver) - Lead DSP Team

Automatic Data Processing, Inc.; Memphis (TN); On-site; USD 25,000 - 29,000; Full time

Job summary

Open Arms Care Corporation seeks a Shift Supervisor (caregiver) in Memphis, TN to lead Direct Support Professionals and ensure high-quality client care. The role focuses on supervision, documentation, and coordination of daily activities in a supportive team environment.

You will oversee plans of care, staff scheduling, inventory, and compliance while promoting client engagement and growth. CPR/PCM timing requirements apply, with equal opportunity employment.

Qualifications

• High School Diploma required.
• Supervisory experience preferred.
• 3+ years with ID/DD clientele preferred.
• CPR certification required within 30 days of hire.
• PCM certification within 60 days of hire is required.
• Effective communication, both oral and written skills required.
• Proficiency in Word, Excel and other computer applications preferred.

Responsibilities

• Represent OAC in a positive and professional manner in conservator interactions, community meetings, events and social functions.
• Foster a supportive and collaborative work environment for all employees including, but not limited to, planned employee engagement activities.
• Communicate and follow through with all plans of care for the clients by providing instructions and directions to the work teams on site.
• Weekly update of supply inventories.
• Ensure a safe and clean living and working environment as outlined by the facility safety standards, which include environmental walk-throughs, safety committee follow-up, vehicle upkeep, and state licensure regulations.
• Ensure documentation compliance to include a review of bed checks, shift notes, and repositioning notes. Address areas in need of improvement with the staff related to documentation daily.
• On assigned shifts, ensure the completion of the documentation in Quantum Compliance to include, but not limited to, program documentation, staff assignment sheets, bed checks, shift notes and repositioning notes.
• Promote positive participation in client events, scheduled events, and outings.
• Supervise the Direct Support Professionals on shift and site.
• Complete on-call for the assigned shift on a rotating basis with counterpart.
• Submit required documentation, reports, assignments, etc., in a timely manner
• Assist SOM in the timely completion of Employee Development Plans
• Ensure compliance with assigned daily tasks for all employees on the assigned shift.
• Provide employees with ongoing coaching and development opportunities while working on the floor and during bi-monthly 1:1 supervision meetings
• Complete the onboarding training of new DSPs and others as assigned.
• Engage clients in ongoing, meaningful active treatment.
• Attend scheduled meetings, trainings, and committees as assigned by the SOM.
• Advocate for the clients in relation to their wants and needs.
• Ensure the implementation of the mission, vision and core values.
• Complete additional duties as assigned.

Skills

Supervisory exp

ID/DD exp

CPR certified

PCM cert

Effective comms

Time mgmt

Coaching

MS Word/Excel

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Open Arms Care Corporation seeks a Shift Supervisor (caregiver) in Memphis, TN to lead Direct Support Professionals and ensure high-quality client care. The role focuses on supervision, documentation, and coordination of daily activities in a supportive team environment.

You will oversee plans of care, staff scheduling, inventory, and compliance while promoting client engagement and growth. CPR/PCM timing requirements apply, with equal opportunity employment.