Shift Supervisor - Burger King

Onvo; Town of Nichols (NY); Presencial; USD 23.000 - 26.000; Jornada completa

Descripción de la vacante

Onvo operates a Burger King location in Nichols, NY, seeking a Shift Supervisor to oversee daily operations and lead crew members. You will ensure exceptional customer service, food quality, and safety while driving efficient service and teamwork.

The role requires flexibility for evenings, weekends, and holidays, with responsibilities including supervising staff, managing inventory, handling cash, and maintaining cleanliness and standards across dining, kitchen, and restrooms.

Formación

• Leads a team in a fast-paced setting.
• Ensures high level customer service.
• Maintains food safety and sanitation standards.
• Communicates clearly with crew and management.
• Operates POS systems and basic computer tasks.
• Stands for long periods and can lift up to 50 pounds.

Responsabilidades

• Supervise and train crew members, ensuring adherence to policies and procedures, including cash handling, food preparation, and sanitation.
• Manage inventory, place orders, and receive deliveries to maintain stock levels.
• Monitor and maintain the cleanliness and organization of the restaurant, including dining areas, kitchen, and restrooms.
• Handle customer inquiries and complaints professionally to ensure satisfaction.
• Ensure health, safety regulations and Burger King brand standards are followed.
• Open and close the restaurant with cash reconciliation and secure premises.
• Assist with food preparation and serving to support the team and maintain speed.
• Provide performance feedback to crew members and identify operational issues for quick resolution.

Conocimientos

Team leadership

Customer service

Food safety knowledge

Communication

POS systems

Physical stamina

Herramientas

Inventory management

Descripción del empleo

Job Description:

As a Shift Supervisor at Burger King, you will be responsible for overseeing daily operations during your assigned shift, ensuring exceptional customer service, maintaining food quality and safety standards, and leading a team of crew members to achieve operational excellence.

Job Responsibilities:

• Supervise and train crew members, ensuring adherence to company policies and procedures, including cash handling, food preparation, and sanitation.


• Manage inventory, place orders, and receive deliveries to maintain appropriate stock levels.


• Monitor and maintain the cleanliness and organization of the restaurant, including dining areas, kitchen, and restrooms.


• Handle customer inquiries and complaints professionally and efficiently to ensure customer satisfaction.


• Ensure compliance with all health and safety regulations, as well as Burger King brand standards.


• Open and close the restaurant according to established procedures, including cash reconciliation and securing the premises.


• Assist with food preparation, cooking, and serving when needed to support the team and maintain service speed.


• Conduct performance evaluations and provide constructive feedback to crew members.


• Identify and resolve operational issues promptly and effectively.

Job Qualifications:

• Proven ability to lead and motivate a team in a fast-paced environment.


• Excellent communication, interpersonal, and problem-solving skills.


• Strong understanding of food safety and sanitation regulations.


• Ability to work flexible hours, including evenings, weekends, and holidays.


• Proficiency in basic computer skills and point-of-sale (POS) systems.


• Must be able to stand for extended periods and lift up to 50 pounds.

Pay:

$17-$19 per hour

Shift:

Multiple Shifts available- full or part time

Disclaimer:

The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.

Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.