Shift Supervisor - Burger King

Onvo; Gouldsboro (Wayne County); On-site; USD 21,000 - 30,000; Full time

Job summary

Onvo is seeking a Shift Supervisor for a Burger King in Gouldsboro, PA to lead a team, deliver fast and friendly service, and uphold high standards of quality and cleanliness during shifts. You will train staff, manage cash, oversee opening/closing, and enforce policies while delivering exceptional customer experiences.

Flexibility for evenings, weekends, and holidays is required. Onvo is an equal opportunity employer.

Qualifications

• Experience leading a team in a fast-paced setting.
• Strong customer service skills and positive attitude.
• Proficiency in cash handling and basic math.
• Ability to stand for extended periods and lift up to 25 pounds.

Responsibilities

• Supervise and train team members on food preparation, customer service, and procedures.
• Manage cash handling procedures, drawer reconciliation, and deposits.
• Ensure compliance with food safety, hygiene, and sanitation standards.
• Monitor inventory, assist with ordering, and minimize waste.
• Handle customer inquiries, resolve complaints, and ensure satisfaction.
• Oversee opening and closing procedures and equipment setup.
• Enforce company policies and procedures.
• Motivate and coach team to meet sales targets and operational standards.
• Communicate shift performance and issues to management.
• Maintain clean, organized, and safe working environment.

Skills

Leadership

Communication

Interpersonal skills

Customer service

Cash handling

Flexible schedule

Food safety knowledge

Job description

Job Description:

As a Shift Supervisor at Burger King location, you will play a vital role in ensuring smooth and efficient restaurant operations during your assigned shifts. You will lead a team, deliver exceptional customer service, and uphold Burger King’s high standards of quality and cleanliness.

Job Responsibilities

• Supervise and train team members on proper food preparation, customer service, and operational procedures.
• Manage cash handling procedures, including drawer reconciliation and bank deposits.
• Ensure compliance with all food safety, hygiene, and sanitation standards.
• Monitor inventory levels, assist with ordering supplies, and minimize waste.
• Handle customer inquiries, resolve complaints, and ensure customer satisfaction.
• Oversee opening and closing procedures, including equipment setup and breakdown.
• Implement and enforce company policies and procedures.
• Motivate and coach team members to achieve sales targets and operational excellence.
• Communicate effectively with management regarding shift performance and any operational issues.
• Ensure a clean, organized, and safe working environment for both employees and customers.

Job Qualifications

• Strong leadership, communication, and interpersonal skills.
• Ability to train, motivate, and manage a diverse team.
• Excellent customer service skills and a positive attitude.
• Proficiency in cash handling and basic math.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Knowledge of food safety regulations and best practices.
• Ability to stand for extended periods, lift up to 25 pounds, and perform various physical tasks.

Disclaimer:

The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.

Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.