Shift Supervisor - Burger King

Duncannon Burger King; Duncannon (PA); On-site; USD 22,000 - 30,000; Full time

Job summary

Onvo is seeking a Shift Supervisor for Burger King in Duncannon, PA, to oversee daily operations during the assigned shift and ensure exceptional customer service and efficient food preparation.

You will lead a crew, maintain a positive work environment, and ensure compliance with company policies and health regulations while managing cash and inventory as needed.

Qualifications

• Demonstrated ability to lead and motivate a team in a fast-paced setting.
• Excellent customer service and communication skills.
• Strong problem-solving and decision-making abilities.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Basic computer proficiency and experience with POS systems.
• Ability to stand for extended periods and lift up to 25 pounds.
• Knowledge of food safety regulations and practices.

Responsibilities

• Supervise and train crew members on all Burger King operations, including food preparation, cash handling, customer service, and cleanliness.
• Ensure compliance with all food safety, sanitation, and health regulations.
• Manage cash operations, including opening and closing procedures, cash reconciliation, and safe management.
• Monitor inventory levels, place orders, and receive deliveries to maintain adequate stock.
• Address customer complaints and resolve issues effectively and courteously.
• Implement and enforce company policies and procedures to maintain operational efficiency and quality.
• Perform administrative tasks such as completing reports, schedules, and payroll documentation as needed.
• Motivate and coach team members to achieve sales targets and provide outstanding service.
• Ensure the restaurant maintains a high level of cleanliness and organization at all times.
• Assist with food preparation, order taking, and other crew duties as required.

Skills

Leadership

Customer service

Communication

Problem-solving

Flexibility

POS proficiency

Stamina/physical

Food safety knowledge

Tools

POS systems

Job description

Job Summary As a Shift Supervisor at Burger King,, you will be responsible for overseeing daily operations during your assigned shift, ensuring exceptional customer service, efficient food preparation, and adherence to all company standards and policies. You will lead a team of crew members, maintaining a positive and productive work environment.

Job Responsibilities

• Supervise and train crew members on all aspects of Burger King operations, including food preparation, cash handling, customer service, and cleanliness.
• Ensure compliance with all food safety, sanitation, and health regulations.
• Manage cash operations, including opening and closing procedures, cash reconciliation, and safe management.
• Monitor inventory levels, place orders, and receive deliveries to maintain adequate stock.
• Address customer complaints and resolve issues effectively and courteously.
• Implement and enforce company policies and procedures to maintain operational efficiency and quality.
• Perform administrative tasks such as completing reports, schedules, and payroll documentation as needed.
• Motivate and coach team members to achieve sales targets and provide outstanding service.
• Ensure the restaurant maintains a high level of cleanliness and organization at all times.
• Assist with food preparation, order taking, and other crew duties as required.

Job Qualifications

• Proven ability to lead and motivate a team in a fast-paced environment.
• Excellent customer service and communication skills.
• Strong problem-solving and decision-making abilities.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Basic computer proficiency and experience with POS systems.
• Ability to stand for extended periods and lift up to 25 pounds.
• Knowledge of food safety regulations and practices.

Shift: Opening and Closing Shifts Available

Disclaimer:

The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.

Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision. At Onvo, we are passionate about convenience. We aren't just in the business of fuel or food. We're in the business of providing the best experience for our guests, every time. We are dedicated to providing our guests with exceptional service that is always quick, always kind, and always convenient. Whether you have a background in customer service and hospitality or this is your first job in the industry, if you’re a go-getter, get in touch with us.