Shift Supervisor - Burger King

Onvo; Dorrance Township (PA); On-site; USD 17,000 - 21,000; Full time

Job summary

Onvo operates Burger King in Dorrance Township, Pennsylvania, seeking a Shift Supervisor to oversee daily operations during the assigned shift and ensure a positive customer experience.

You will supervise and train team members on operational standards, manage cash handling procedures, uphold food safety and sanitation regulations, monitor inventory, assist with scheduling, address customer inquiries, and troubleshoot issues to keep the restaurant running smoothly.

Qualifications

• Strong leadership and communication skills.
• Excellent customer service skills and a positive attitude.
• Ability to work evenings, weekends, and holidays.
• Proficiency in basic math and cash handling.
• Ability to stand for extended periods and lift up to 25 pounds.
• Knowledge of food safety regulations and practices.

Responsibilities

• Supervise and train team members on operational standards, policies, and procedures.
• Manage cash handling procedures, including opening and closing registers, end-of-shift reconciliations, and deposits.
• Ensure compliance with all food safety and sanitation regulations, maintaining a clean and organized environment.
• Monitor inventory levels, place orders, and receive deliveries to maintain adequate stock of ingredients and supplies.
• Address customer inquiries, resolve complaints, and ensure a high level of customer satisfaction.
• Delegate tasks and responsibilities to team members, ensuring duties are completed efficiently.
• Assist in scheduling team members to ensure appropriate staffing levels for each shift.
• Troubleshoot operational issues and make immediate decisions to maintain smooth workflow.

Skills

Leadership

Communication

Customer service

Cash handling

Flexibility

Stamina

Food safety

Job description

Job Description:The Shift Supervisor at Burger King, is responsible for overseeing daily operations during their assigned shift, ensuring a positive customer experience.Responsibilities:* Supervise and train team members on Burger King's operational standards, policies, and procedures, including food preparation, safety, and customer service.* Manage cash handling procedures, including opening and closing registers, conducting end-of-shift reconciliations, and preparing deposits.* Ensure compliance with all food safety and sanitation regulations, maintaining a clean and organized restaurant environment.* Monitor inventory levels, place orders, and receive deliveries to maintain adequate stock of ingredients and supplies.* Address customer inquiries, resolve complaints, and ensure a high level of customer satisfaction.* Delegate tasks and responsibilities to team members, ensuring all duties are completed efficiently and effectively.* Assist in scheduling team members to ensure appropriate staffing levels for each shift.* Troubleshoot operational issues and make immediate decisions to maintain smooth workflow.* Uphold Onvo's commitment to quality service and operational standards.Job Qualifications* Strong leadership and communication skills, with the ability to motivate and train a team.* Excellent customer service skills and a positive attitude.* Ability to work a flexible schedule, including evenings, weekends, and holidays.* Proficiency in basic math and cash handling.* Ability to stand for extended periods and lift up to 25 pounds.* Knowledge of food safety regulations and practices.Disclaimer:The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.