Shift Supervisor - Burger King

Montage Burger King; Moosic (Lackawanna County); On-site; USD 27,000 - 37,000; Full time

Job summary

Onvo is seeking a shift supervisory candidate for Burger King operations in the United States. The role focuses on leading team members, maintaining quality, speed, and cleanliness, and ensuring excellent guest experiences.

The ideal candidate has supervisory experience in fast-food, strong communication, cash handling skills, and a ability to work flexibly including evenings and weekends. Join a team dedicated to safe, efficient, and friendly service.

Qualifications

• Fast-food or quick-service supervisory experience (1–2 years preferred).
• Excellent communication and interpersonal skills.
• Strong leadership with track record of motivating a team.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Proficient in basic math and cash handling procedures.
• Flexible hours including evenings, weekends and holidays.
• Able to stand long periods and lift up to 25 pounds.
• Food handler's permit or ability to obtain one on hire as required.

Responsibilities

• Supervise and direct team members during assigned shifts.
• Ensure Burger King standards: food quality, service speed, cleanliness.
• Handle cash management: opening/closing registers, deposits, reconciliations.
• Address customer inquiries and resolve complaints professionally.
• Implement and enforce health, safety, and sanitation guidelines.
• Assist in preparing food and serving customers when needed.
• Foster a positive and productive work environment for all team members.

Skills

Leadership

Communication

Cash handling

Team supervision

Multitasking

Job description

Job Responsibilities

• Supervise and direct team members during assigned shifts
• Ensure all Burger King operational standards are met, including food quality, service speed, and cleanliness.
• Handle cash management accurately, including opening and closing registers, making deposits, and reconciling discrepancies.
• Address customer inquiries and resolve complaints effectively and professionally.
• Implement and enforce all health, safety, and sanitation guidelines.
• Assist in preparing food and serving customers when needed.
• Foster a positive and productive work environment for all team members.

Job Qualifications

• Previous experience in a fast-food or quick-service restaurant environment, with at least 1-2 years in a supervisory or lead role preferred.
• Excellent communication and interpersonal skills.
• Strong leadership abilities with a proven track record of motivating and developing a team.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Proficient in basic math and cash handling procedures.
• Must be able to work flexible hours, including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 25 pounds.
• Food handler's permit or ability to obtain one upon hire, as required by local regulations.

Disclaimer

Disclaimer: The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice. Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision. At Onvo, we are passionate about convenience. We aren't just in the business of fuel or food. We're in the business of providing the best experience for our guests, every time. We are dedicated to providing our guests with exceptional service that is always quick, always kind, and always convenient.