Shift Supervisor - Burger King

Highridge Burger King; Pottsville (Schuylkill County); On-site; USD 42,000 - 54,000; Full time

Job summary

Onvo is seeking a restaurant shift supervisor to oversee daily Burger King operations. You will lead a team, ensure fast, friendly service, uphold food safety and quality standards, manage cash procedures, and maintain inventory and cleanliness throughout each shift.

The role requires strong leadership, excellent communication, and the ability to work in a fast-paced environment with diverse shifts, including evenings and weekends. Equal opportunity employer.

Qualifications

• Strong leadership and communication skills.
• Excellent customer service abilities.
• Comfort with basic math and computer use.
• Flexibility to work varied shifts, including evenings and weekends.
• Knowledge of food safety regulations and procedures.

Responsibilities

• Supervise and train team members.
• Ensure adherence to operational standards including food safety, quality, and cleanliness.
• Handle cash procedures, register reconciliation, and deposits.
• Address customer inquiries and resolve complaints professionally.
• Monitor inventory and assist with ordering and stocking supplies.
• Enforce company policies and procedures.
• Prepare items per BK specifications.
• Open and close the restaurant per procedures.
• Motivate and coach staff to meet sales and operational goals.
• Maintain a clean, organized work environment.

Skills

Leadership

Communication

Customer service

Math proficiency

Computer proficiency

Food safety knowledge

Shift flexibility

Team motivation

Tools

POS system

Job description

Job Description: Oversee daily operations of a Burger King shift, ensuring efficient service, high-quality food, and a positive customer experience. This role involves leading a team, maintaining operational standards, and contributing to the overall success of the restaurant.

Job Responsibilities

• Supervise and train team members, providing guidance and constructive feedback.
• Ensure adherence to all Burger King operational standards, including food safety, quality control, and cleanliness.
• Manage cash handling procedures, including register reconciliation and bank deposits.
• Address customer inquiries and resolve complaints effectively and professionally.
• Monitor inventory levels and assist with ordering and stocking supplies.
• Implement and enforce company policies and procedures.
• Prepare food items according to Burger King specifications.
• Open and close the restaurant according to established procedures.
• Motivate and coach team members to achieve sales targets and operational goals.
• Maintain a clean and organized work environment.

Job Qualifications

• Strong leadership and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Excellent customer service skills.
• Basic math and computer proficiency.
• Ability to lift up to 25 pounds and stand for extended periods.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Knowledge of food safety regulations and procedures.

Disclaimer: The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.

Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

At Onvo, we are passionate about convenience. We aren't just in the business of fuel or food. We're in the business of providing the best experience for our guests, every time. We are dedicated to providing our guests with exceptional service that is always quick, always kind, and always convenient. Whether you have a background in customer service and hospitality or this is your first job in the industry.