Shift Supervisor - Burger King

Onvo; Pine Grove (Schuylkill County); On-site; USD 21,000 - 23,000; Full time

Job summary

Onvo is seeking a Shift Supervisor for Burger King location to lead a team, ensure smooth operations, and deliver strong customer service during the shift. You will uphold brand standards, train staff, monitor food safety, and handle cash and POS with accuracy.

The role requires flexibility to work evenings, weekends, and holidays, and physical stamina to stand for long periods and lift up to 25 pounds. Onvo is an equal opportunity employer.

Qualifications

• Proven ability to lead, motivate, and train a team in a fast-paced environment.
• Excellent communication, interpersonal, and customer service skills.
• Strong problem-solving and decision-making abilities.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Basic understanding of inventory management and cash handling procedures.
• Ability to stand for extended periods and lift up to 25 pounds.

Responsibilities

• Supervise and train team members on Burger King’s operational procedures, food preparation, customer service, and cleanliness standards.
• Manage shift operations, including opening and closing procedures, cash handling, inventory control, and ensuring proper food safety protocols are followed.
• Address customer inquiries and resolve complaints professionally and efficiently to maintain high levels of customer satisfaction.
• Monitor food quality, portion control, and presentation to ensure all products meet Burger King’s standards.
• Maintain a clean, organized, and safe work environment for both team members and customers.
• Assist with scheduling, performance reviews, and disciplinary actions as needed.
• Communicate effectively with management regarding operational issues, employee performance, and customer feedback.
• Operate point-of-sale systems and handle cash transactions accurately.
• Support and enforce all company policies and procedures.

Skills

Team leadership

Communication skills

Problem solving

Flexibility

Inventory management

Cash handling

Job description

Job Description:

As a Shift Supervisor at Burger King you will lead and motivate a team to ensure smooth operations, exceptional customer service, and adherence to brand standards during your assigned shift. You will be responsible for upholding Onvo’s commitment to quality and efficiency in a fast-paced environment.

Job Responsibilities

• Supervise and train team members on Burger King’s operational procedures, food preparation, customer service, and cleanliness standards.
• Manage shift operations, including opening and closing procedures, cash handling, inventory control, and ensuring proper food safety protocols are followed.
• Address customer inquiries and resolve complaints professionally and efficiently to maintain high levels of customer satisfaction.
• Monitor food quality, portion control, and presentation to ensure all products meet Burger King’s standards.
• Maintain a clean, organized, and safe work environment for both team members and customers.
• Assist with scheduling, performance reviews, and disciplinary actions as needed.
• Communicate effectively with management regarding operational issues, employee performance, and customer feedback.
• Operate point-of-sale systems and handle cash transactions accurately.
• Support and enforce all company policies and procedures.

Job Qualifications

• Proven ability to lead, motivate, and train a team in a fast-paced environment.
• Excellent communication, interpersonal, and customer service skills.
• Strong problem-solving and decision-making abilities.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Basic understanding of inventory management and cash handling procedures.
• Ability to stand for extended periods and lift up to 25 pounds.

Pay

$15-$17 per hour

Disclaimer

The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.

Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.