Shift Supervisor (82810)

Inter-Con Security; San Diego (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive Pay

Medical and Dental benefits

Paid Holidays

401(k) Retirement Plan

Job summary

Inter-Con Security in San Diego is looking for a Site/Shift Supervisor to deliver exceptional customer service while enforcing safety and security standards. The candidate will be responsible for greeting personnel, answering calls, and monitoring suspicious activities.

Key qualifications include being at least 18 years old, holding a high school diploma or GED, and possessing security certifications. This role offers opportunities for career development and benefits such as medical, dental, and a 401(k) retirement plan.

Qualifications

• Must be at least 18 years old.
• Eligibility to work in the United States is required.
• Previous experience in security roles is a plus.

Responsibilities

• Greet and process personnel and visitors.
• Answer incoming calls and direct appropriately.
• Report suspicious activities in coordination with stakeholders.
• Assist in emergency safety/security responses.

Skills

Customer service

Security management

Threat detection

Crisis management

Education

High school diploma or GED equivalent

BSIS Certified

Job description

Overview

Founded in 1973, Inter-Con Security Systems, Inc. is a leading US‑owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high‑requirement security solutions. Inter-Con employs over 35,000 security personnel worldwide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con is Everywhere Security Matters.

Position Overview

We’re looking for a Site/Shift Supervisor who will serve as a customer service champion and support one of the fastest growing, most established technology startups in the world. The ideal candidate is approachable, caring and can enforce safety and security standards. The client seeks someone who will help instill a fun, welcoming, safe, and secure environment for all employees and guests. The best candidates will be personable, outgoing, culturally attuned, adaptable, and assist others with kindness and respect. The Site/Shift Supervisor will be fully trained in customer service as well as all necessary security measures; they undergo 80 hours of comprehensive training in wellness procedures and security techniques, including threat detection, de‑escalation and response.

Responsibilities

• Greet and process all personnel and visitors, administering appropriate badge identification, and providing assistance when necessary
• Answer all incoming calls, appropriately directing them and logging voicemail
• Report/monitor suspicious persons, calls and/or events, in coordination with Client and Inter‑Con Security/Facility stakeholders
• Additional duties (i.e. Parking Validation, Package Tracking, Security Access/Video Monitoring), as required
• Assist in emergency safety/security response efforts

Benefits

• Competitive Pay
• Compelling Recognition and Reward Programs
• Exciting Training and Career Development
• Opportunities for Medical, Dental, Paid Holidays, Paid Time Off and 401(k) Retirement Plan

Qualifications

• Be a minimum of 18 years of age
• Be eligible to work in the United States
• Possess a high school diploma or GED equivalent
• Possess a guard card or BSIS Certified and First Aid CPR/AED Certified – required. Training available, if needed.
• Previous experience working in concierge/reception, security roles a plus
• Possess courteous behavior and able to interact and manage contact with the general public
• Ability to stay calm and focused in stressful situations

Work Environment

• Job operates in client sites
• Position requires prolonged standing and walking, in the performance of daily activities
• Open availability Nights, Weekends, Holidays and overtime as directed (overtime occurs)
• Work various shifts and Holidays as assigned

Veteran Opportunities

Inter‑Con is passionate about hiring veterans. We’ve hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are a veteran in search of a rewarding career amongst a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities. Visit www.icsecurity.com/careers/ for more information.

Inter‑Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.