Senior Supervisor (85375)

Inter-Con Security; Georgetown (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical and dental benefits

401(k) retirement plan

Paid holidays and time off

Career development opportunities

Job summary

Inter-Con Security in Georgetown, Texas, is seeking a Site/Shift Supervisor to ensure safety and customer service at client sites. The ideal candidate will have strong interpersonal skills, be adaptable, and assist guests and employees with kindness.

This role involves greeting visitors, answering calls, reporting suspicious activities, and participating in emergency responses. Comprehensive training in security measures will be provided.

Inter-Con offers competitive pay, career development opportunities, and comprehensive benefits including medical and 401(k) retirement plans.

Qualifications

• Must be at least 18 years of age.
• Eligible to work in the US.
• Possess a guard card or BSIS Certified.
• First Aid CPR/AED Certified.

Responsibilities

• Greet and process personnel and visitors.
• Answer incoming calls and log voicemail.
• Report suspicious persons and events.
• Assist in emergency safety/security response.

Skills

Customer service skills

Crisis management

Microsoft Office proficiency

Communication skills

Education

High school diploma or GED

Job description

Overview

Inter-Con is Everywhere Security Matters. Inter‑Con Security Systems, Inc. was founded in 1973 and is a leading US‑owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter‑Con remains under family ownership and control and operates as the industry leader in the field of customized, high‑requirement security solutions. Inter‑Con employs over 35,000 security personnel worldwide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.

Why Work at Inter‑Con?

Passion: Inter‑Con is a thriving company that is passionate about its products and people. Joining the Inter‑Con family is an opportunity for growth and career advancement in an environment that truly cares for its employees. By joining the Inter‑Con family, you are working with the best to build a safer future.

People: Inter‑Con is more than a company, it’s an alumni base. We believe in positioning the right people in the right place to help them achieve their long‑term aspirations for career growth. We have transitioned thousands of officers into successful careers in law enforcement, government services, foreign affairs and many more. Your career success drives our success.

Benefits: Inter‑Con offers excellent benefits that include flexible scheduling to accommodate lifestyle commitments, vacation, sick leave, medical, dental, comprehensive training, discounts on higher education and much more. Partner with us to begin a journey that begins with a commitment and leads to a career of a lifetime. Stand out. Be proud. Be Inter‑Con!

Employment Opportunity

We’re looking for a Site/Shift Supervisor who will serve as a customer service champion and support one of the fastest growing, most established technology startups in the world. The ideal candidate is approachable, caring, and enforces safety and security standards. Our client is looking for someone who will help instill a fun, welcoming, safe, and secure environment for all of their employees and guests. The best candidates will be incredibly personable and outgoing, culturally attuned, adaptable, and assist others with kindness and respect. The Site/Shift Supervisor will be fully trained in customer service as well as all necessary security measures; they undergo 80 hours of comprehensive training in wellness procedures and security techniques, including threat detection, de‑escalation and response.

Primary Responsibilities

• Greet and process all personnel and visitors, administering appropriate badge identification, and providing assistance when necessary.
• Answer all incoming calls, appropriately directing them and logging voicemail.
• Report/monitor suspicious persons, calls, and/or events, in coordination with client and Inter‑Con Security/Facility stakeholders.
• Additional duties (i.e., parking validation, package tracking, security access/video monitoring), as required.
• Assist in emergency safety/security response efforts.

Specific Benefits

• Competitive Pay
• Compelling Recognition and Reward Programs
• Exciting Training and Career Development
• Opportunities for medical, dental, paid holidays, paid time off and 401(k) retirement plan.

Qualifications

• Be a minimum of 18 years of age.
• Be eligible to work in the United States.
• Possess a high school diploma or GED equivalent.
• Possess a guard card or BSIS Certified and First Aid CPR/AED Certified – required. Training available, if needed.
• Previous experience working in concierge/reception, security roles a plus.
• Possess courteous behavior and be able to interact and manage contact with the general public.
• Ability to stay calm and focused in stressful situations.
• Knowledgeable with computers and Microsoft Office.
• Knowledgeable with some scheduling.

Work Environment and Schedule

• Job operates at client sites.
• Position requires prolonged standing and walking in the performance of daily activities.
• Open availability nights, weekends, holidays and overtime as directed.
• Work various shifts and holidays as assigned.

Veterans

Inter‑Con is passionate about hiring veterans. If you are a veteran in search of a rewarding career among a team that holds an affinity for those who served and values your success and growth within our organization, please review our website for all our extensive opportunities at www.icsecurity.com/careers/.

Inter‑Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.

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