Shift Supervisor (85148)

Inter-Con Security; Austin (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive Pay

Recognition and Reward Programs

Medical and Dental Benefits

401(k) Retirement Plan

Job summary

Inter-Con Security in Austin, Texas is seeking a Site/Shift Supervisor who will champion customer service and support a safe environment. This role requires excellent interpersonal skills and readiness for comprehensive security training. Candidates should be adaptable, approachable, and focused on maintaining safety standards.

This opportunity comes with competitive pay, training, and a range of benefits including medical and 401(k) retirement plan. Open availability for various shifts, including nights and weekends, is essential.

Qualifications

• Must be at least 18 years old.
• Eligible to work in the United States.
• Guard card or BSIS Certified and First Aid CPR/AED Certified is required.
• Previous experience in security roles is preferred.

Responsibilities

• Greet and process all personnel and visitors, providing assistance as needed.
• Answer incoming calls and log voicemail.
• Report suspicious persons and coordinate with stakeholders.
• Assist in emergency safety/security response efforts.

Skills

Customer service skills

Crisis management

Security awareness

Communication

Education

High School Diploma or GED

Job description

Overview

Founded in 1973, Inter‑Con Security Systems, Inc. is a leading US‑owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter‑Con remains under family ownership and control and operates as the industry leader in the field of customized, high‑requirement security solutions. Inter‑Con employs over 35,000 security personnel worldwide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.

Inter‑Con is Everywhere Security Matters.

Why Work at Inter‑Con?

Inter‑Con is passionate about its products and people. Joining the Inter‑Con family is an opportunity for growth and career advancement in an environment that truly cares for its employees. By joining the Inter‑Con family, you’re working with the best to build a safer future.

Inter‑Con is more than a company, it’s an alumni base. We believe in positioning the right people in the right place to help them achieve their long‑term aspirations for career growth. We have transitioned thousands of officers into successful careers in law enforcement, government services, foreign affairs and many more. Your career success drives our success.

Inter‑Con offers excellent benefits that include flexible scheduling to accommodate lifestyle commitments, vacation, sick leave, medical, dental, comprehensive training, discounts on higher education and much more.

Partner with us to begin a journey that begins with a commitment and leads to a career of a lifetime. Stand out. Be proud. Be Inter‑Con!

Employment Opportunity

We’re looking for a Site/Shift Supervisor who will serve as a customer service champion and support one of the fastest growing, most established technology startups in the world. The ideal candidate is approachable, caring and one who can enforce safety and security standards. Our client is looking for someone who will help instill a fun, welcoming, safe, and secure environment for all of their employees and guests. The best candidates will be incredibly personable and outgoing, culturally attuned, adaptable, and assist others with kindness and respect. The Site/Shift Supervisor will be fully trained in customer service as well as all necessary security measures; they undergo 80 hours of comprehensive training in wellness procedures and security techniques, including threat detection, de‑escalation and response.

Primary Responsibilities

• Greet and process all personnel and visitors, administering appropriate badge identification, and providing assistance when necessary
• Answer all incoming calls, appropriately directing them and logging voicemail
• Report/monitor suspicious persons, calls and/or events, in coordination with Client and Inter‑Con Security/Facility stakeholders
• Additional duties (i.e., Parking Validation, Package Tracking, Security Access/Video Monitoring), as required
• Assist in emergency safety/security response efforts

Specific Benefits Include

• Competitive Pay
• Compelling Recognition and Reward Programs
• Exciting Training and Career Development
• Opportunities for Medical, Dental, Paid Holidays, Paid Time Off and 401(k) Retirement Plan

Qualifications

• Be a minimum of 18 years of age
• Be eligible to work in the United States
• Possess a high school diploma or GED equivalent
• Possess a guard card or BSIS Certified and First Aid CPR/AED Certified – required. Training available, if needed.
• Previous experience working in concierge/reception, security roles a plus
• Possess courteous behavior and able to interact and manage contact with general public
• Ability to stay calm and focused in stressful situations

Work Environment and Schedule

• Job operates in client sites
• Position requires prolonged standing and walking in the performance of daily activities.
• Open availability for nights, weekends, holidays and overtime as directed.
• Work various shifts and holidays as assigned.

Veterans

Inter‑Con is passionate about hiring veterans. In fact, we’ve hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are a veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities. Visit www.icsecurity.com/careers/ for more information.

Inter‑Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.

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