Site/Shift Security Supervisor (52853)

Inter-Con Security; Santa Clara (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Recognition and Reward Programs

Training and Career Development

Medical and dental benefits

401(k) retirement plan

Uniform and equipment provided

Job summary

A leading security services provider in Santa Clara seeks dedicated Security Officers to join their team. This role involves working closely with various institutions, ensuring compliance with laws and managing client security relations. Applicants should be 18+, possess a high school diploma, and have a BSIS Guard Card. The position offers competitive pay and benefits, including training and career development opportunities. Join us to support and protect valued clients daily.

Qualifications

• Must be at least 18 years old.
• Eligible to work in the U.S.
• Possess a valid State ID and Driver's License (preferred).
• High school diploma or GED equivalent.
• Possess a BSIS Guard Card.
• CPR certification preferred.
• State ID required; valid driver’s license preferred.

Responsibilities

• Meet with Client Security Management weekly.
• Maintain all posts 100% of the time.
• Provide timely service level reports to Client.
• Replace security personnel with qualified staff when needed.
• Maintain a 10% tactical reserve.
• Keep all posts staffed 100% of the time.
• Prepare quarterly business review plans and share best practices.
• Visit buildings monthly to document performance.
• Make random visits weekly between 8:00 PM and 6:00 AM.
• Provide monthly, quarterly and annual service level reports to client.
• Submit monthly reports to DFS within two weeks of period end.
• Submit incident, shift, invoices, building safety audits and summaries as required.
• Submit ad hoc reports as requested.

Skills

Courtesy in public interactions

Ability to manage performance issues

Knowledge of applicable laws and regulations

Communication

Education

High School Diploma or GED

BSIS Guard Card

CPR Certification (preferred)

Job description

Overview

Passion: Joining the Inter-Con family is an opportunity for growth and career advancement in an environment that truly cares for its employees.

People: We have transitioned thousands of officers into successful careers in law enforcement, government services, foreign affairs and many more.

Partner with us to begin a journey that begins with a commitment and leads to a career of a lifetime. Stand out. Be proud. Be Inter-Con!

Inter-Con is searching for aspiring individuals to join our thriving team of Security Officers. You’ll work as a member of a close team to form the backbone of the broad security services Inter-Con provides its valued clients every day. Opportunities exist to work closely with State Government Agencies, Healthcare Institutions, World Class Museums, Local Police Departments, Mobile Bicycle Patrols, state‑of‑the‑art Operations Centers and many more.

Specific Benefits Include

• Competitive pay.
• Recognition and Reward Programs.
• Training and Career Development.
• Opportunities for Medical, dental, Holidays, vacation and sick, and 401(k) retirement plan.
• Uniform and equipment provided.
• Additional benefits vary depending on position.

Specific Requirements

• Be a minimum of 18 years of age.
• Possess courteous behavior and ability to interact and manage contact with the general public.
• Be eligible to work in the United States.
• Possess a high school diploma or GED equivalent.
• BSIS Guard Card.
• CPR Certification (preferred).
• State ID (required); Valid Driver’s License (preferred).

Job Description

• Meet with Client Security Management on a weekly basis.
• Be knowledgeable of and abide by all applicable laws and regulations.
• Resolve all performance issues within 24 hours and provide Client with a resolution plan.
• Replace any security personnel with qualified personnel as soon as practicable.
• Maintain a 10% tactical reserve available at all times.
• Maintain all posts 100% of the time.
• Proposal plans for quarterly business reviews to identify and share operational best practices across awarded sites and address monthly KPI reports.
• Visit the buildings at least once a month to document performance.
• Make random visits to building once a week between the hours of 8:00 pm and 6:00 am.
• Provide and distribute monthly, quarterly and annual service level reports to Client on a timely basis as provided for by Client.
• Provide DFS all required monthly reports within two weeks after the close of the period covered by reports.
• 1. a. Incident reports (Daily)
  2. b. Shift reports (Daily)
  3. c. Invoices (Weekly)
  4. d. Building Safety Audits (Monthly)
  5. e. Incident Report Summaries (Monthly)
• Submit digital monthly quarterly and annual metrics on training, turnover rate, billable and non‑billable overtime, employee satisfaction, inspection, invoice accuracy, and tactical reserve roster.
• Provide ad hoc reports as requested.

Veterans

Inter‑Con is passionate about hiring veterans. In fact, we’ve hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities. Visit www.icsecurity.com/careers/.

Inter‑Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups. License PPO# 6822