Shift Supervisor 1

Harri; Claymont (DE); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

401k (company match)

Great Culture and Fun

Leadership Development

Great hours of operation

Work-Life Balance

Paid Training

Flexible Schedule

Job summary

Mitra QSR, a leading KFC franchise partner, is seeking a Shift Supervisor to drive daily operations, quality, and guest satisfaction in our fast-paced environment.

You will manage the team, handle product preparation, and ensure consistent service. We value passion, growth, and teamwork, with opportunities for advancement and a supportive culture.

Must be 18+, have reliable transportation, and be ready to pass background checks; training is provided and hours are flexible.

Qualifications

• Minimum 1 year of customer service and supervisory experience.
• Must be 18 years or older with reliable transportation to and from work.
• Pass a criminal background check and be willing to work with minors.
• Ability to thrive in a fast-paced environment while maintaining service quality.
• Strong focus on customer service, food quality and guest experience.

Responsibilities

• Oversee restaurant operations and product preparation.
• Maintain strong customer relations and service quality.
• Manage and develop the restaurant team.
• Ensure adherence to quality standards and safety.

Skills

Leads by example

Ownership mindset

Customer service

Team management

Fast-paced environment

Job description

Mitra QSR is one of the Largest KFC Franchise Organizations in the Country! We are a high-energy, fast-moving company on a mission to become the Topmost profitable franchise organization in the Quick Service Restaurant Industry.While our company is made up of an extremely diverse group of individuals, theessential common trait that we all share is passion. Passion for food, passionfor growth, and passion for helping one another. We believe that skills can beacquired, developed, and sharpened over time, but passion is a part of yourDNA. With your passion, Mitra will supply the tools and training you need toachieve incredible success in our organization.

Job Summary

As a Shift Supervisor your responsibilities include; restaurant operations, product preparation, customer relations, team management, and ensuring that the highest quality of products and services are delivered to each customer every day.

Our Company Offers

401k (company match)

Great Culture and Fun

Leadership Development

Great hours of operation

Work-Life Balance

Paid Training

Flexible Schedule

Build Your Future Through Advancement Opportunities

We offer a fun atmosphere and advancement opportunities… here's our Career Path!

Assistant Unit Manager – Continue to move up the ladder and become a manager with 6-24 months of Shift Supervisor experience

Restaurant General Manager – Reach the top with 2-4 years of Assistant Unit Manager Experience

Above Restaurant Leader – Continue to advance and build your career by moving into a regional position

Foster a positive, friendly, and collaborative work environment

Lead restaurant team with high customer service standards to reach goals

Drive achievement of restaurant success metrics in line with management objectives

Oversee guest experiences with friendly interactions, cleanliness, and exceptional product quality

Skills and Qualifications

Leads by example with high standards and a goal-oriented mindset and takes pride in all tasks

Demonstrates an ownership mindset toward business results

Thrives in fast-paced environments, and deeply values customer service, food quality and guest experience

Requirements

Must be 18 years of age or older and have reliable transportation to and from work

Dependable work record

Must be able to pass a criminal background check and the ability to work alongside minors

Minimum of 1-year customer service and supervisor experience