Shift Supervisor

Kentucky Fried Chicken KFC; York (York County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401k (company match)

Paid Training

Flexible Schedule

Leadership Development

Work-Life Balance

Job summary

A leading quick service restaurant franchise is seeking a Shift Supervisor to manage operations and team performance. Ideal candidates should demonstrate customer service excellence and leadership in a fast-paced environment. Responsibilities include overseeing daily operations and ensuring that customers receive high-quality service. This full-time position offers advancement opportunities and comprehensive training.

Qualifications

• Must be 18 years or older and have reliable transportation.
• Dependable work record required.
• Ability to pass a criminal background check.

Responsibilities

• Manage restaurant operations and ensure product quality.
• Foster a positive and collaborative team environment.
• Drive customer service standards to achieve goals.

Skills

Customer service

Team leadership

Goal-oriented mindset

Ownership mindset

Food quality focus

Job description

Company Introduction

Company Introduction Mitra is a high-energy, fast-moving company on a mission to become one of the largest and most profitable franchise organizations in the QSR industry. We believe that skills can be acquired, developed, and sharpened over time, but passion is a part of your DNA. With your passion, Mitra will supply the tools and training you need to achieve incredible success in our organization.

Job Summary

Job Summary As a Shift Supervisor your responsibilities include restaurant operations, product preparation, customer relations, team management, and ensuring that the highest quality of products and services are delivered to each customer every day.

Our Company Offers

• 401k (company match)
• Great Culture and Fun
• Scholarship Program
• Leadership Development
• Great hours of operation
• Work-Life Balance
• Paid Training
• Flexible Schedule

Build Your Future Through Advancement Opportunities

• Assistant Unit Manager – continue to move up the ladder and become a manager with 6-24 months of Shift Supervisor experience
• Restaurant General Manager – reach the top with 2-4 years of Assistant Unit Manager experience
• Above Restaurant Leader – continue to advance and build your career by moving into a regional position

Role Expectations

• Foster a positive, friendly, and collaborative work environment
• Lead restaurant team with high customer service standards to reach goals
• Drive achievement of restaurant success metrics in line with management objectives
• Oversee guest experiences with friendly interactions, cleanliness, and exceptional product quality

Skills and Qualifications

• Leads by example with high standards and a goal-oriented mindset and takes pride in all tasks
• Demonstrates an ownership mindset toward business results
• Thrives in fast-paced environments, deeply values customer service, food quality and guest experience

Requirements

• Must be 18 years of age or older and have reliable transportation to and from work
• Dependable work record
• Must be able to pass a criminal background check and the ability to work alongside minors
• Minimum of 1-year customer service and supervisor experience
• Authorized to work in the United States

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Restaurants