Shift Supervisor 1

Mitraqsr; Claymont (DE); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401k (company match)

Great culture and fun

Leadership development

Paid training

Flexible schedule

Job summary

A franchise organization in the Quick Service Restaurant industry is seeking a Shift Supervisor in Claymont, Delaware. The role entails leading restaurant operations, managing team dynamics, and enforcing high standards of customer service and product quality. Candidates must have a dependable work record and at least one year of supervisory experience in customer service. The company offers a supportive work culture, 401k matching, and opportunities for advancement, making it an attractive workplace for candidates looking to grow in their careers.

Qualifications

• Leads by example with high standards and a goal-oriented mindset.
• Demonstrates ownership mindset toward business results.
• Thrives in fast-paced environments, valuing customer service and food quality.

Responsibilities

• Foster a positive, friendly, and collaborative work environment.
• Lead restaurant team to ensure high customer service standards.
• Oversee guest experiences and product quality.

Skills

Leadership

Customer service

Goal-oriented mindset

Fast-paced adaptability

Job description

Mitra QSR is one of the largest KFC franchise organizations in the country. We are a high-energy, fast-moving company on a mission to become the topmost profitable franchise organization in the Quick Service Restaurant Industry. Our people are diverse, but our shared passion for food, growth, and teamwork fuels us. Mitra provides the tools and training to help you succeed.

Job Summary

As a Shift Supervisor your responsibilities include restaurant operations, product preparation, customer relations, team management, and ensuring that the highest quality of products and services are delivered to each customer every day.

Core Responsibilities

• Foster a positive, friendly, and collaborative work environment
• Lead restaurant team with high customer service standards to reach goals
• Drive achievement of restaurant success metrics in line with management objectives
• Oversee guest experiences with friendly interactions, cleanliness, and exceptional product quality

Our Company Offers

• 401k (company match)
• Great culture and fun
• Leadership development
• Great hours of operation
• Work‑life balance
• Paid training
• Flexible schedule

Build Your Future Through Advancement Opportunities

We offer a fun atmosphere and advancement opportunities. Here’s our career path!

• Assistant Unit Manager – Continue to move up the ladder and become a manager with 6‑24 months of Shift Supervisor experience
• Restaurant General Manager – Reach the top with 2‑4 years of Assistant Unit Manager experience
• Above Restaurant Leader – Continue to advance and build your career by moving into a regional position

Skills and Qualifications

• Leads by example with high standards and a goal‑oriented mindset and takes pride in all tasks
• Demonstrates an ownership mindset toward business results
• Thrives in fast‑paced environments, and deeply values customer service, food quality and guest experience

Requirements

• Must be 18 years of age or older and have reliable transportation to and from work
• Dependable work record
• Must be able to pass a criminal background check and work alongside minors
• Minimum of 1‑year customer service and supervisor experience