Shift Supervisor

Kentucky Fried Chicken KFC; Dover (DE); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401k (company match)

Scholarship Program

Leadership Development

Flexible Schedule

Paid Training

Job summary

A leading restaurant chain is looking for a Shift Supervisor in Dover, Delaware. This role involves overseeing restaurant operations, managing a team, and ensuring quality customer service. Candidates should have a goal-oriented mindset, at least 1 year of customer service experience, and must be 18 years or older. The company offers a range of development opportunities and a supportive work culture.

Qualifications

• Must be 18 years of age or older with reliable transportation.
• Minimum of 1 year customer service and supervisor experience.
• Able to pass a criminal background check.

Responsibilities

• Lead restaurant team to achieve high customer service standards.
• Oversee guest experiences and maintain cleanliness.
• Drive achievement of restaurant success metrics.

Skills

Customer service

Team management

Food quality awareness

Goal-oriented mindset

Job description

Job Summary

As a Shift Supervisor your responsibilities include restaurant operations, product preparation, customer relations, team management, and ensuring that the highest quality of products and services are delivered to each customer every day.

Our Company Offers

• 401k (company match)
• Great Culture and Fun
• Scholarship Program
• Leadership Development
• Great hours of operation
• Work‑Life Balance
• Paid Training
• Flexible Schedule

Build Your Future Through Advancement Opportunities

• Assistant Unit Manager – Continue to move up the ladder and become a manager with 6‑24 months of Shift Supervisor experience
• Restaurant General Manager – Reach the top with 2‑4 years of Assistant Unit Manager experience
• Above Restaurant Leader – Continue to advance and build your career by moving into a regional position

Role Expectations

• Foster a positive, friendly, and collaborative work environment
• Lead restaurant team with high customer service standards to reach goals
• Drive achievement of restaurant success metrics in line with management objectives
• Oversee guest experiences with friendly interactions, cleanliness, and exceptional product quality

Skills and Qualifications

• Leads by example with high standards and a goal‑oriented mindset and takes pride in all tasks
• Demonstrates an ownership mindset toward business results
• Thrives in fast‑paced environments, and deeply values customer service, food quality and guest experience

Requirements

• Must be 18 years of age or older and have reliable transportation to and from work
• Dependable work record
• Must be able to pass a criminal background check and the ability to work alongside minors
• Minimum of 1‑year customer service and supervisor experience
• Authorized to work in the United States

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Restaurants