Shift Supervisor

Kinney Drugs, Inc.; City of Auburn (NY); On-site; USD 23,419 - 25,485; Full time

Job summary

Kinney Drugs, Inc. in Auburn, NY seeks a Customer Experience Advocate to provide supervisory leadership in the absence of store management. Duties include supervising crew activities, resolving customer issues, and ensuring all mandatory training is completed.

The role requires a minimum of a high school diploma or GED, with preference for those holding an associate's degree or higher. Preferred candidates will have at least 2 years of related experience. Compensation ranges from $17.00 to $18.50 per hour based on qualifications.

Qualifications

• Ability to fulfill all duties for a Customer Experience Advocate.
• Preferred 2 or more years of previous experience in a related position.

Responsibilities

• Provide supervisory leadership in the absence of store management.
• Supervise crew through assigning and directing activities.
• Represent management in resolving customer service issues.

Education

High School Diploma or GED

Associate's Degree or Higher

Job description

Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis

Job Duties

• Ability to fulfill all duties listed for a Customer Experience Advocate
• May carry out all opening and closing procedures in the absences of store management
• May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management
• May represent management in resolving customer service issues
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

Education

• Minimum: High School Diploma (or currently enrolled) or GED
• Preferred: AS Degree or Higher

Experience

• Preferred: 2 or more years previous experience in related position

Special Conditions of Employment

• Drug test
• Initial and continuous exclusion and sanction/disciplinary monitoring
• Any and all additional eligibility requirements based on the specific position

Compensation

$17.00-18.50 per hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.