Shift Supervisor

Dave & Buster's Inc.; Thornton (CO); On-site; USD 28,000 - 30,000; Full time

Job summary

Main Event Colorado is seeking a Shift Supervisor to lead on the floor with empathy for guests and a collaborative team spirit. You will keep the venue running smoothly, troubleshoot issues, and support across departments as needed.

You should be at least 21, eager for a management career with Main Event, able to solve problems, multitask under pressure, and deliver outstanding guest service while upholding brand standards.

Qualifications

• 21 years + of age and eligible to work in the US.
• Interest in a management career with Main Event.
• Able to solve problems in a fast-paced environment.
• Detail oriented and able to multi-task under pressure.
• Strong customer service and employee relations skills.

Responsibilities

• Maintain the venue’s appearance according to standards.
• Lead a culture of high performance and accountability.
• Expand responsibilities and collaborate to improve processes.
• Attend weekly manager meetings.
• Communicate clearly in verbal and written forms.
• Be responsive to guest needs and drive innovation.

Skills

Age 21+

Management career

Problem solving

Attention to detail

Customer service

Employee relations

Tools

Alcohol Server Certification

Food Handler Certification

Job description

Job Description

The Shift Supervisor is tasked with being responsive and empathetic to guest needs, driving innovation on the floor, and encouraging a collaborative environment for all team members. Our Shift Supervisor is expected to be knowledgeable about the inner workings of Main Event and is further expected to pitch in across departments wherever needed.

What makes a great Shift Supervisor?

• 21 years + of age
• A desire for a management career with Main Event
• Solution oriented with the ability to problem solve in an ever-changing environment
• An attention to detail, ability to multi-task and ability to work under pressure amid distractions and interruptions in a fast-paced environment
• Excellent customer service and employee relation skills

Skills Required

• 18 Months+ with Main Event or 2 years+ in a Supervisory Role
• Friendly, Professional Demeanor
• Ability to Create an Amazing Guest Experience
• Valid Alcohol Seller/Server and Food Handler Certifications

What will you be doing on a daily basis?

• Maintaining the center’s appearance through established facility cleanliness standards.
• Holding yourself and others accountable for creating a culture of high performance.
• Ability to expand job responsibilities and collaborate with others to generate ideas and improve processes.
• Attending weekly manager meeting.
• Communicating clearly and effectively in a variety of mediums using both verbal and written skills.
• Being responsive and empathetic to guest needs; maintains guest focus while driving improvement and innovation.
• Recognizing core competencies of Main Event and makes decisions to protect the brand.
• Representing Main Event in a professional manner when conducting business.

Why should you join our team as a Shift Supervisor?

“What I love most about Main Event is being able to own FUN! Teaching Team members how to become the best they can be and having a great time is the best reward. When our Team members are having fun, our guest are having fun as well. Guests leave with amazing memories and Team members feel accomplished.” – M. S., Shift Supervisor, Texas

“I love the atmosphere! I love what Main Event is! I love the fun! As a mother myself, I love seeing kids come in and have a great time, whether it be for a birthday, a family day, or whatever! I love that there is so many different aspects/departments within.” T. G., Party Street Shift Supervisor in Kansas City, Missouri

Job Description

The Shift Supervisor is tasked with being responsive and empathetic to guest needs, driving innovation on the floor, and encouraging a collaborative environment for all team members. Our Shift Supervisor is expected to be knowledgeable about the inner workings of Main Event and is further expected to pitch in across departments wherever needed.

What makes a great Shift Supervisor?

• 21 years + of age
• A desire for a management career with Main Event
• Solution oriented with the ability to problem solve in an ever-changing environment
• An attention to detail, ability to multi-task and ability to work under pressure amid distractions and interruptions in a fast-paced environment
• Excellent customer service and employee relation skills

Skills Required

• 18 Months+ with Main Event or 2 years+ in a Supervisory Role
• Friendly, Professional Demeanor
• Ability to Create an Amazing Guest Experience
• Valid Alcohol Seller/Server and Food Handler Certifications

What will you be doing on a daily basis?

• Maintaining the center’s appearance through established facility cleanliness standards.
• Holding yourself and others accountable for creating a culture of high performance.
• Ability to expand job responsibilities and collaborate with others to generate ideas and improve processes.
• Attending weekly manager meeting.
• Communicating clearly and effectively in a variety of mediums using both verbal and written skills.
• Being responsive and empathetic to guest needs; maintains guest focus while driving improvement and innovation.
• Recognizing core competencies of Main Event and makes decisions to protect the brand.
• Representing Main Event in a professional manner when conducting business.

Why should you join our team as a Shift Supervisor?

“What I love most about Main Event is being able to own FUN! Teaching Team members how to become the best they can be and having a great time is the best reward. When our Team members are having fun, our guest are having fun as well. Guests leave with amazing memories and Team members feel accomplished.” – M. S., Shift Supervisor, Texas

“I love the atmosphere! I love what Main Event is! I love the fun! As a mother myself, I love seeing kids come in and have a great time, whether it be for a birthday, a family day, or whatever! I love that there is so many different aspects/departments within.” T. G., Party Street Shift Supervisor in Kansas City, Missouri

Salary

Compensation is from

Salary Range

20.1

21.6

We are an equal opportunity employer and participate in E-Verify in states where required.