Shift Supervisor

Savvyherb; Brooksville (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Benefits package

Paid time off

Job summary

Trulieve is seeking a Shift Supervisor to support the General Manager in leading store staff, ensuring regulatory compliance and delivering exceptional customer experiences. You will oversee opening/closing, coaching, merchandising, and inventory management while maintaining brand standards.

The role requires a High School Diploma, prior management and cash handling experience, and strong English communication.

Qualifications

• High School Diploma required.
• Prior management experience in retail or customer service is a plus.
• Must have prior cash handling experience.
• Strong interpersonal skills and confidentiality.
• Ability to communicate in English with customers and staff.

Responsibilities

• Open/close duties and supervise staff.
• Maintain brand standards and store processes.
• Ensure regulatory compliance with state regulations.
• Coach and develop team to meet service standards and objectives.
• Manage store inventory and customer issues.
• Interact professionally with partners and maintain confidentiality.

Skills

High School Diploma

Management experience

Cash handling

Customer service

English proficiency

Job description

An industry-leading, vertically integrated cannabis company & multi-state operator in the U.S.

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If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

To learn more about our company, please visit our website;

Requisition ID:17197

Remote Work Available:No

Job Title: Shift Supervisor

Department: Retail

Reports To: General Manager

FLSA Status: Regular Non-Exempt Salary: TBD

ROLE SUMMARY

The Shift Superviso r will be responsible for assisting the General Manager / Assistant General Manager in leadership and supervision of store personnel, achieving key performance metrics and ensuring the efficient daily operation of the store. This role is responsible for ensuring regulatory compliance while delivering exceptional customer experience.

KEY DUTIES AND RESPONSIBILITIES

Assume all duties of a key-holding supervisor related to opening and closing procedures and basic supervision of staff

and retail processes

Maintain brand standards in visual merchandising

Ensure consistent regulatory compliance with all state specific regulations

Review, communicate and ensure compliance with all company SOPs and assure that any changes are communicated to employees

Provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives

Monitor and maintain store inventory

Responsible for handling and resolving patient issues and escalations

Maintain professional working relationships with business partners

Maintain strict confidentiality and compliance

Perform other tasks that have been assigned by management

SKILLS AND QUALIFICATIONS

High School Diploma required

Prior management experience, preferably in retail and/or customer service area is a plus

Must have prior cash handling experience

Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion

Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, scanner, printer, etc.), comprehend safety procedures, and utilize telecommunication devices

Ability to interact with customers and team members respectfully and politely

ADDITIONAL MINIMUM QUALIFICATIONS

Must possess a valid driver’s license and pass a MVR background check (delivery locations only)

Must be able to pass a level 1 and level 2 background check

Must be at least 21 years of age

Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies

Must be able to relate to and work with patrons of different ages, abilities, and patrons that at times are experiencing emotional distress, or displaying a hostile attitude

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is:

Constantly required to move/traverse throughout entire facility, including tight spaces

A ccurately communicate and exchange sensitive information and ideas with others, including members of the public; observe /inspect details at varying ranges; operate computing devices

Frequently required to manipulate objects of varying sizes and weights (e.g., products, packaging, tools, office machinery): push/pull objects up to 50lbs; lift/carry/position objects up to 50 lbs.; ascend/descend stool/ladder/steps; position self and/or objects at floor level (e.g., crouch, stoop, kneel, crawl)

Must have visual and auditory acuity with or without job aids to perform all functions of the position

Occasionally required to remain in a seated position

WORK SCHEDULE:

Up to 40 hours weekly with flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays.

Equal Opportunity Employer Trulieve Supports a Drug - Free Workplace

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position. This position will work an average of 40hours per week and will be available "after hours" if an emergency situation should arise.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

If you're passionate about plant medicine and excited by our mission, we'd love to hear your perspective on how we can best meet your needs.

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