Shift Supervisor

CVS Health; Surf City (NC); On-site; USD 22,041 - 31,684; Part time

Benefits offered by this job

Dental coverage

Vision coverage

Wellness resources

Employee discounts

Voluntary benefits

Other programs

Job summary

CVS Health in Surf City, NC is seeking a part-time Shift Supervisor to support store management in execution and performance, and to foster customer loyalty through excellent service.

When no manager is onsite, you will lead staff, complete opening/closing procedures, and ensure smooth store operations while maintaining confidentiality and a positive shopping experience for customers.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
• Experience as a retail supervisor.
• High School diploma or equivalent preferred but not required.

Responsibilities

• Lead store staff in the absence of a manager to ensure smooth operations.
• Supervise the store's crew through assigning, directing and following up of all activities; communicate with management and crews.
• Assist customers with questions, problems and complaints; uphold CVS customer service culture and confidentiality.
• Price merchandise, stock shelves, execute displays and inventory for promotions and seasonal merchandise; reset departments per planograms.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexibility

Education

High School diploma or equivalent

Job description

Position Summary

As a Shift Supervisor, you play a key leadership role supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, you lead the store staff, ensure that store operations run smoothly, and are responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and store crews
   • Supervise the store's crew through assigning, directing and following up of all activities
   • Effectively communicate information both to and from store management and crews
2. Customer Service
   • Assist customers with their questions, problems and complaints
   • Promote CVS customer service culture. (Greet, offer help, and thank)
   • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
   • Maintain customer/patient confidentiality
3. Merchandise/Presentation
   • Price merchandise
   • Stock shelves
   • Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
   • Execute the display and maintenance of off-shelf merchandise
   • Reset departments following POGs

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

25

Time Type

Part time

Pay Range

The typical pay range for this role is:
$16.00 - $23.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 09/09/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.