Shift Supervisor

Hispanic Alliance for Career Enhancement; Laguna Woods (CA); On-site; USD 26,036 - 38,435; Part time

Job summary

CVS Pharmacy in Laguna Woods, California is seeking a part-time Shift Supervisor to support the Store Management team in store execution and customer service excellence. You will lead staff when managers are absent and ensure opening and closing procedures are completed accurately.

Responsibilities include supervising store crews, assisting customers, merchandising, pricing, stocking shelves, and maintaining a welcoming shopping experience.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Responsibilities

• Supervise store crews and coordinate daily activities with management.
• Assist customers, respond to questions and resolve complaints per policy.
• Price merchandise, stock shelves, and reset departments as per plan.
• Execute displays, signs and inventory for weekly, promotional and seasonal merchandise.
• Ensure opening and closing procedures are completed accurately.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Education

High School diploma or equivalent

Job description

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

• Management
  • Work effectively with store management and store crews
  • Supervise the store's crew through assigning, directing and following up all activities
  • Effectively communicate information both to and from store management and crews
• Customer Service
  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture. (Greet, offer help, and thank)
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
  • Maintain customer/patient confidentiality
• Merchandise/Presentation
  • Price merchandise
  • Stock shelves
  • Execute displays, sign, and inventory of weekly, promotional, and seasonal merchandise
  • Execute display and maintenance of off-shelf merchandise
  • Reset departments following POGs

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

24

Time Type

Part time

Pay Range

The typical pay range for this role is: $18.90 - $27.90.

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.