Shift Supervisor

CVS Health; Town of Bedford (NY); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Wellness resources

Employee discounts

Job summary

CVS Health in Town of Bedford, NY is seeking a part-time Shift Supervisor to support store management, drive store execution and customer service. When managers are absent, you lead staff, ensure opening/closing procedures, and maintain smooth operations.

You will supervise the crew, handle customer questions, stock shelves, price merchandise, and reset displays. The role requires flexible hours including early mornings and weekends; prior retail supervisory experience is preferred.

Qualifications

• Deductive reasoning, analytical skills and computer skills required.
• Advanced communication and supervision abilities.
• Flexible schedule including early mornings, overnight and weekends.

Responsibilities

• Work effectively with store management and crews.
• Supervise the store's crew by directing and following up on all activities.
• Communicate information to and from management and crews.
• Assist customers with questions, problems and complaints; promote customer service culture.
• Maintain customer confidentiality; ensure a positive shopping experience.
• Price merchandise and stock shelves; execute displays and inventory for weekly, promotional, and seasonal merchandise.
• Reset departments following planograms (POGs).

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Education

High School diploma or equivalent

Tools

POS systems

Job description

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Function:

1. Management

• Work effectively with store management and store crews
• Supervise the store's crew through assigning, directing and following up of all

activities

• Effectively communicate information both to and from store management and crews

Customer Service

• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy

and promote a positive shopping experience for all CVS customers

• Maintain customer/patient confidentiality

Merchandise/Presentation

• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal

merchandise

• Execute the display and maintenance of off-shelf merchandise

Reset departments following POGs

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

The typical pay range for this role is:

$16.50 - $24.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This part-time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well-being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 09/13/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.