Shift Supervisor

CVS Health; Newtown (PA); On-site; USD 23,419 - 33,062; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Wellness resources

Employee discounts

Voluntary benefits

Job summary

CVS Health in Newtown, PA is seeking a part-time Shift Supervisor to lead store operations when management is absent, ensuring opening and closing procedures are completed and customer service remains outstanding.

You will supervise crew, coordinate with management, assist customers, stock shelves, and reset departments per planograms while handling urgent issues with strong communication. The role requires flexibility, weekend/overnight shifts, and dedication.

Qualifications

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight, and weekend shifts, work overtime as needed, and respond to urgent issues at the store when they arise.

Responsibilities

• Manage store operations in coordination with the CVS Store Management team.
• Supervise the store crew via directing and following up on activities; maintain communication with management and crews.
• Assist customers with questions, problems, and complaints; ensure a positive customer experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible schedule

Overtime availability

Urgent issue response

Education

High School diploma or equivalent

Job description

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor on site, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for the completion of all opening and closing procedures.

Essential Function

1. Management

• Work effectively with store management and store crews.
• Supervise the store's crew through assigning, directing, and following up all activities.
• Effectively communicate information both to and from store management and crews.

2. Customer Service

• Assist customers with their questions, problems, and complaints.
• Promote a CVS customer service culture (greet, offer help, and thank).
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.

3. Merchandise/Presentation

• Price merchandise.
• Stock shelves.
• Execute displays, signage, and inventory of weekly, promotional, and seasonal merchandise.
• Execute display and maintenance of off-shelf merchandise.
• Reset departments following POGs.

Required Qualifications

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight, and weekend shifts, work overtime as needed, and respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range for this role is: $16.50 - $24.00. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. Additional details about available benefits are provided during the application process and on Benefits Moments.

Application Deadline

We anticipate the application window for this opening will close on: 09/06/2026

EEO Statement

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.