Shift Supervisor

CVS Health; Suffield (CT); On-site; USD 26,091 - 38,490; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Employee discounts

Job summary

The Hispanic Alliance for Career Enhancement in Suffield is seeking a part-time Shift Supervisor to support store management and ensure excellent customer service. This role involves supervising store staff, assisting customers, and managing inventory presentation.

Ideal candidates should possess strong analytical and communication skills, with an emphasis on customer relations. A High School diploma or equivalent is preferred, and a flexible schedule is a must, accommodating early morning, overnight, and weekend shifts.

Qualifications

• Ability to work a flexible schedule with overtime as needed.
• Experience in a retail supervisory role preferred.

Responsibilities

• Lead and supervise store staff effectively.
• Assist customers and resolve their issues promptly.
• Manage store operations and inventory presentation.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Supervision skills

Education

High School diploma or equivalent

Job description

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

Management

• Work effectively with store management and store crews.
• Supervise the store's crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.

Customer Service

• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture. (Greet, offer help, and thank).
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.

Merchandise/Presentation

• Price merchandise.
• Stock shelves.
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise.
• Execute the display and maintenance of off-shelf merchandise.
• Reset departments following POGs.

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

25

Time Type

Part time

Pay Range

The typical pay range for this role is $18.94 - $27.94. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Benefits

This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

EEO Statement

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.