Shift Supervisor

CVS Health; Burlington (CT); On-site; USD 26,091 - 38,490; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Employee discounts

Job summary

The Hispanic Alliance for Career Enhancement is looking for a part-time Shift Supervisor in Burlington, Connecticut. In this role, you will support the CVS Store Management team, leading store operations and providing excellent customer service.

Your responsibilities include supervising staff, assisting customers, and ensuring efficient merchandise presentation. A High School diploma is preferred. The role offers flexible hours and manages a pay range of $18.94 to $27.94 per hour.

Qualifications

• Deductive reasoning ability and analytical skills critical for decision-making.
• Strong communication skills necessary for customer interaction and team leadership.
• Flexibility to work varying shifts including early mornings and weekends.

Responsibilities

• Lead store staff and ensure operations run smoothly.
• Assist customers with inquiries and maintain a positive shopping experience.
• Manage merchandise presentation and stock levels effectively.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Supervision skills

Computer skills

Education

High School diploma or equivalent

Job description

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

Management

• Work effectively with store management and store crews
• Supervise the store's crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews

Customer Service

• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality

Merchandise/Presentation

• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

$18.94 - $27.94

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Benefits

This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

EEO Statement

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.