Shift Supervisor

CVS Health; Northampton Township (Bucks County); On-site; USD 22,730 - 33,062; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Employee discounts

Wellness resources

Flexible schedule

Job summary

CVS Pharmacy in the United States seeks a Part-time Shift Supervisor to support the Store Management team and drive store execution. You will lead the staff during manager absences, ensure opening and closing procedures, and maintain a high standard of customer service.

Key responsibilities include supervising the crew, addressing customer questions, merchandising, and maintaining store presentation. The role requires flexible scheduling, including early mornings, overnights, and weekends.

Qualifications

• Demonstrated deductive reasoning and analytical thinking.
• Strong communication and supervision abilities.
• Flexibility to work varied shifts, including early mornings, overnights, weekends, and overtime.

Responsibilities

• Lead store staff in absence of manager or Operations Supervisor.
• Coordinate with store management and crews; ensure smooth operations.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Education

High School diploma or equivalent

Job description

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

Management

• Work effectively with store management and store crews
• Supervise the store's crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews

Customer Service

• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality

Merchandise/Presentation

• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

$16.50 - $24.00. The typical pay range for this role is: $16.50 - $24.00. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Benefits

This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Equal Employment Opportunity Statement

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.