Shift Supervisor

CVS Health; Bristol (TN); On-site; USD 22,041 - 31,684; Part time

Benefits offered by this job

Employee discounts

Access to wellness resources

Dental and vision benefits

Job summary

The Hispanic Alliance for Career Enhancement in Bristol, TN is seeking a part-time Shift Supervisor to lead store operations and drive performance. This role involves ensuring excellent customer service, supervising staff, and managing store activities in the absence of the manager.

Ideal candidates will possess strong communication and supervision skills, and flexibility in scheduling. The anticipated hours are around 20 per week, with a pay range of $16.00 - $23.00 hourly, dependent on various factors.

Qualifications

• Ability to work a flexible schedule, including early morning, overnight, weekend shifts.
• Experience as a retail supervisor is preferred.

Responsibilities

• Lead store staff and ensure smooth operations.
• Assist customers with questions and promote a positive shopping experience.
• Supervise store crew activities and maintain communication with management.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Supervision skills

Education

High School diploma or equivalent

Job description

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

Management

• Work effectively with store management and store crews
• Supervise the store's crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews

Customer Service

• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality

Merchandise/Presentation

• Price merchandise
• Stock shelves
• Execute displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off‑shelf merchandise
• Reset departments following POGs

Required Qualifications

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime as needed, and respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range for this role is: $16.00 - $23.00. This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Benefits

This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.