Shift Supervisor

CVS Health; Alcoa (TN); On-site; USD 22,041 - 31,684; Part time

Benefits offered by this job

Employee discounts

Dental and vision benefits

Wellness resources

Job summary

The Hispanic Alliance for Career Enhancement is hiring a part-time Shift Supervisor in Alcoa, Tennessee. This role is crucial for overseeing store operations in the absence of management. You'll lead the store staff, enhance customer loyalty, and ensure effective execution of daily tasks.

Responsibilities include managing crew activities, assisting customers, and maintaining merchandise standards. The typical pay range for this role is $16.00 - $23.00 per hour, based on various factors.

Qualifications

• Strong communication and supervision skills.
• Ability to work a flexible schedule and manage urgent issues.
• Experience in a retail environment is preferred.

Responsibilities

• Supervise store crew activities and communicate effectively.
• Assist customers and promote excellent customer service.
• Manage merchandise presentation and assist with inventory.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Supervision skills

Computer skills

Education

High School diploma or equivalent

Job description

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. If there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and store crews
   • Supervise the store's crew through assigning, directing and following up of all activities
   • Effectively communicate information both to and from store management and crews
2. Customer Service
   • Assist customers with their questions, problems and complaints
   • Promote CVS customer service culture (Greet, offer help, and thank)
   • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
   • Maintain customer/patient confidentiality
3. Merchandise/Presentation
   • Price merchandise
   • Stock shelves
   • Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
   • Execute the display and maintenance of off-shelf merchandise
   • Reset departments following POGs

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

The typical pay range for this role is: $16.00 - $23.00. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Benefits

This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, benefits include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Equal Employment Opportunity Statement

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.