Shift Supervisor

KPH HEALTHCARE SERVICES, INC; St. Johnsbury (VT); On-site; USD 38,000 - 52,000; Full time

Job summary

KPH HealthCare Services, Inc. in Vermont seeks a supervisor to lead the store in the absence of management. You will ensure smooth opening and closing procedures, oversee crew activities, and address customer service issues with professionalism.

The role requires strong communication, reliability, and attention to regulatory training standards. Responsibilities include completing all mandatory training, adapting to daily challenges, and performing other duties as assigned to maintain

Responsibilities

• Ability to fulfill all duties listed for a Customer Experience Advocate
• May carry out opening and closing procedures in the absences of store management
• May supervise the store crew by directing and following up on activities in the absence of management
• May represent management in resolving customer service issues
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

Job description

Job Description

Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis.

Job Duties

• Ability to fulfill all duties listed for a Customer Experience Advocate
• May carry out all opening and closing procedures in the absences of store management
• May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management
• May represent management in resolving customer service issues
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned