Shift Supervisor

KPH HEALTHCARE SERVICES, INC; Hinesburg (VT); On-site; USD 42,000 - 54,000; Full time

Job summary

KPH Healthcare Services, Inc. is seeking a Supervisory Leader to cover shifts in the absence of store management, ensuring daily operations run smoothly.

This role involves opening and closing procedures, supervising the crew, resolving customer service issues, and completing mandatory training. Additional duties may be assigned as needed.

Responsibilities

• Open/close procedures in the absence of store management
• Supervise store crew by directing and following up on activities when management is absent
• Represent management in resolving customer service issues
• Complete mandatory and regulatory training
• Perform other duties as assigned

Job description

Job Description

Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis.

Job Duties

• Ability to fulfill all duties listed for a Customer Experience Advocate
• May carry out all opening and closing procedures in the absences of store management
• May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management
• May represent management in resolving customer service issues
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned