Shift Supervisor

KPH HEALTHCARE SERVICES, INC; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

KPH Healthcare Services, Inc. seeks a dedicated supervisor to provide leadership in the absence of store management on assigned shifts.

Responsibilities include opening and closing procedures, supervising the crew, directing activity, and resolving customer service issues.

The role also requires completing all mandatory training and supporting smooth daily operations.

Qualifications

• Ability to fulfill all duties listed for a Customer Experience Advocate
• Open and close procedures in absence of store management
• Ability to supervise crew and resolve customer service issues

Responsibilities

• Fulfill all duties listed for a Customer Experience Advocate
• Carry out opening and closing procedures in the absence of store management
• Supervise store crew by directing and following up on activities in the absence of store management
• Represent management in resolving customer service issues
• Complete all mandatory and regulatory training programs
• Perform other duties as assigned

Job description

Job Description: Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis.

Job Duties

• Ability to fulfill all duties listed for a Customer Experience Advocate
• May carry out all opening and closing procedures in the absences of store management
• May supervise store's crew through assigning, directing and following up of activities, in the absence of store management
• May represent management in resolving customer service issues
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned