Shift Supervisor

Goodwill of Western and Northern Connecticut, Inc.; Shelton (CT); On-site; USD 60,000 - 80,000; Part time

Job summary

Goodwill of Western and Northern Connecticut, Inc. is seeking a Shift Supervisor to oversee store operations and lead a team to support its community-focused mission. The role includes delegating tasks, managing customer service, and ensuring smooth daily operations.

Benefits

Opportunities for career advancement

Health, dental, and vision benefits

403(b) Retirement Savings Plan with Employer Match

Up to $3,000 in Tuition Reimbursement

Two weeks vacation and paid holidays

Employee Discount

$200 Referral Program

Qualifications

• One year experience in retail sales and customer service.
• Ability to lead and direct team members.
• Basic math skills for cash handling.

Responsibilities

• Responsible for store operations during assigned shift.
• Opening and closing the retail store.
• Providing excellent customer service.

Skills

Customer service

Leadership

Cash handling

Education

High school diploma or equivalent

Job description

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Goodwill of Western and Northern Connecticut, Inc. provided pay range

This range is provided by Goodwill of Western and Northern Connecticut, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$19.00/hr - $19.00/hr

Goodwill of Western and Northern Connecticut is seeking determined leaders to join us in our mission to help others and serve our local communities.

Our Retail Stores support and even provide funding to different Goodwill programs that assist people with obtaining meaningful employment and bettering their overall quality of life.

As a Shift Supervisor, you would be an essential part of ensuring the success of our stores and Goodwill’s mission.

What Goodwill Can Offer You

• Opportunities for career advancement
• A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid)
• These benefits available 1 st of the month, following 60 days of employment
• Two (2) weeks' vacation, four (4) personal days, and seven (7) days of sick time (For those working more than 20 hours a week)
• Up to $3,000 in qualified Tuition Reimbursement
• Nine (9) Paid holidays (based on standard weekly hours)
• 403(b) Retirement Savings Plan, including Employer Match
• 50% Employee Discount
• $50 work anniversary gift for every year of continuous service (for part-time and full-time team members)
• $200 Referral Program (for every candidate hired that you refer to Goodwill)
  
  

Responsibilities

• Responsible for store operations during assigned shift
• Opening and closing retail store
• Delegating work assignments to appropriate associates and ensuring team members complete assigned tasks
• Providing excellent customer service when promoting merchandise, handling complaints, and issuing refunds
• Completing daily documentation and financial reports
• Sell merchandise to customers, operate P.O.S. cash register system, and thank them for supporting our mission
• Performing stock duties such as merchandise rotation, hanger change, and display work
• Recording inventory of product received (on display or returning to the warehouse)
• Maintaining a clean and neat store
  
  

Position Requirements

• High school graduate or the equivalent
• One year experience in retail sales performing cashiering, customer service, display, shipping/receiving, and inventory duties
• Ability to lead and direct Team Members
• Basic math skills for cash handling and ability to operate register
• Being prepared for considerable standing, reaching, lifting, carrying, bending, pushing, and pulling. Must be able to lift over 40 pounds.
• Exposure to inclement weather
• Exposure to various merchandise with potential for contaminated or damaged items
• Availability to work day, evening, and weekend shifts
  
  

Start your journey with Goodwill today by applying at gwct.org/about/work-here

Is this position not right for you? We can help you find the right one at Goodwill or any other employer through our Career Centers! Receive free career assistance services from Goodwill (including Resume Builds/Revisions, Online Job Searching Coaching, Interview Skills, and more) at gwct.org/career-coaching

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Non-profit Organizations

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