Shift Supervisor

Better Buzz Coffee Company; Scottsdale (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free drinks & food on shift

35% discount on retail, food & drinks

Growth opportunities and Training Amb

Dedicated Training Ambassador

Paid sick time

Competitive industry pay

Job summary

Better Buzz Coffee Roasters is hiring a Shift Supervisor in Scottsdale, AZ. You will lead fast-paced service, ensure guest satisfaction, and support baristas and kitchen staff. Base pay starts at $17.00 per hour plus tips, with a typical tips average around $4.00 per hour, reflecting strong guest appreciation.

This role requires a personable leader who can manage duties, schedules, and store standards. Join a high-energy team focused on quality, growth, and community connection.

Qualifications

• Gregarious and enjoys engaging with customers.
• Hospitable and makes guests feel welcome.
• Accommodating and helps guests enjoy their visit.
• Competitive and strives for top performance per shift.
• Energetic and maintains high energy on the floor.
• Available to work at least 28 hours per week, including weekends/holidays.

Responsibilities

• Deliver the Better Buzz experience through fast, friendly, and genuine service.
• Know the coffee, tea, food, and specialty drinks inside out.
• Prepare and serve beverages/food following recipe standards.
• Cross-train across café roles, including kitchen duties.
• Assist with scheduling, breaks, and shift planning.
• Lead shift duties as directed by the manager on duty.
• Maintain store cleanliness and safety at all times.
• Communicate clearly and professionally with guests and teammates.

Skills

People person

Excellent communication

Customer service

Team player

Punctual

Availability nights/weekends/holidays

Job description

About Us

At Better Buzz Coffee Roasters, we’re more than just great coffee - we’re a lifestyle. Every day starts early, moves fast, and is fueled by fun, teamwork, and a shared passion for creating connection through coffee.

https://betterbuzzcoffee.com/

We believe in energy, authenticity, and community. From the first smile to the last sip, we create experiences that make a difference. If you’re ready to rise early, dream big, and inspire others to do the same, it’s time to live the Buzz Life.

Life’s BETTER with you on our team! Help us create a BUZZ that is felt, seen, heard & remembered.

We are always pushing forward, growing & improving to ensure we are the absolute best we can be for our guests & teams!

Shift Supervisor – Earn up to $21.00+ per hour!

At Better Buzz Coffee Roasters, we’re more than just great coffee - we’re a lifestyle. Every day starts early, moves fast, and is fueled by fun, teamwork, and a shared passion for creating connection through coffee.

We Seek Those who are:

• Gregarious. You love people, conversation, and sharing great coffee moments.
• Hospitable. You make everyone who walks in feel like an old friend.
• Accommodating. You find ways to make each guest’s day better.
• Competitive. You’re always striving to be your best - every shift, every transaction.
• Energetic. Your positive energy fills the café and lifts up everyone around you.
• Available. You can work at least 28 hours per week, including weekends and holidays.

Perks of the Buzz Life

• Free drinks & food on shift - fuel up with your favorite Buzz
• 35% discount on retail, food & drinks when off shift
• Opportunities for growth and a clear pathway for development
• Dedicated training with a certified Training Ambassador
• Paid sick time and competitive industry pay
• Fun, high-energy environment surrounded by people who love what they do

Compensation

Base pay is $17.00 per hour.

• In addition to base pay, our team members also receive tips averaging approximately $4.00 per hour. Although tips can vary and are not guaranteed, our amazing guests regularly reward our team with generous gratuities for the great service and Buzz Life energy we bring every day. Actual amounts may differ based on location, hours worked, quality of service, and guest discretion. Average tips reflect 2024 reporting.

Responsibilities

• Deliver the Better Buzz experience through fast, friendly, and genuine service
• Be knowledgeable about our coffee, tea, food, and specialty drinks
• Prepare and serve beverages and food consistently following recipe standards
• Work all café positions - our baristas are cross-trained and adaptable - including working in our kitchens to make food to order
• Help run and administer a smooth schedule for breaks, meal period and shifts
• Assist with setup, cleanup, stock work, and special tasks
• Lead all shift duties as directed by the manager on duty
• Lead store cleanliness and safety - always ready for guests and teammates
• Ability to communicate clearly and professionally with guests and team
• Responsible for balancing and managing deposits
• Active in inventory and waste management
• Adhere to opening and closing duties checklist and procedures
• Perform all other duties at the discretion of the store manager or other members of leadership

Qualifications

• 1+ year experience in coffee, food service, or hospitality preferred
• Previous fast paced coffee experience preferred
• Prior supervisory experience preferred
• Drive-Thru experience is preferred
• Guest service focused, solution oriented
• Passion for great coffee and exceptional guest service
• Strong communicator with a positive, solution-oriented attitude
• Reliable, punctual, and available for nights, weekends and holidays
• Comfortable working in a fast-paced, team-oriented environment
• Must be available to work 28 hours/week including nights, weekends and holidays
• Must be able to work a mixture of open, closes and mid-shifts as dictated by the business needs

About Better Buzz

Founded in 2002 by two college students with a dream and a coffee cart, Better Buzz has grown into a thriving community with locations across California, Nevada, and Arizona. We roast our own organic, fair trade, and rainforest-certified coffee weekly! We’re serious about quality, connection, and having a blast while doing it. At Better Buzz, you’re not just making coffee - you’re making people’s day.

Better Buzz encourages you to be bold and authentically you! We are proud to be an equal opportunity employer that celebrates the unique differences of our diverse team. We welcome individuals from all backgrounds and consider every qualified applicant without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other protected class. Better Buzz is also committed to offering reasonable accommodation to qualified job applicants with disabilities. If you need assistance or an accommodation, please contact us at [e-mail]