Shift Supervisor

CareLink Community Support Services; Norristown (Montgomery County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Supervisor to lead a team of Residential Counselors. This pivotal role involves overseeing evening and overnight operations, ensuring effective communication, and providing guidance to staff. The ideal candidate will possess strong leadership skills and a passion for supporting individuals with disabilities. Join a dynamic environment where your contributions will directly impact the quality of care and support provided to consumers. If you thrive in a fast-paced setting and are committed to making a difference, this opportunity is perfect for you.

Qualifications

• 2-3 years of experience in a supervisory role.
• Ability to lead staff and provide non-clinical guidance.
• Knowledge of rehabilitation principles.

Responsibilities

• Oversee Residential Counselors and ensure shift coverage.
• Coordinate orientation for new consumers and staff.
• Participate in performance reviews and staff training.

Skills

Leadership

Communication

Crisis Intervention

Problem Solving

Microsoft Office

Education

High School Diploma or GED

Bachelor's Degree in related field

Job description

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Job Summary

This position is responsible for the oversight of Residential Counselors in the absence of the Program Supervisor and/or Program Coordinator. Provides oversight to the shift and ensures administrative supervision of the evening and/or overnight residential staff and the evening and/or overnight operations of the program.

Description

Job Summary

This position is responsible for the oversight of Residential Counselors in the absence of the Program Supervisor and/or Program Coordinator. Provides oversight to the shift and ensures administrative supervision of the evening and/or overnight residential staff and the evening and/or overnight operations of the program.

Available Shift

Monday through Friday 4:00pm- 12:00am

Salary

$18.25 an hour

Requirements

Essential Functions

• Provide non-clinical leadership during shift including instruction, example, and suggestions as appropriate.
• Ensure coverage for each shift through various means: asking on-duty employees to remain, calling staff roster, etc.
• Provide adequate information exchange at end of shift with on coming supervisor or staff.
• Plan shift operations of the site including shift assignments, reporting all problems to the Program Supervisor/Coordinator.
• Assist in providing on orientation for new employees in agency’s and facilities philosophy, policies and procedures.
• Participate in performance reviews for employee introductory, annual and interim evaluations
• Participate in development and training of staff to improve quality of services provided to consumers.
• Report all concerns regarding staff to Program supervisor/coordinator.
• Attend and participate in supervision.
• Coordinate the orientation of new consumers, take inventory of all personal items upon admission, and conduct introductions to staff and consumers.
• Assist consumers in planning, coordination, implementation of daily, evening, and weekend social and recreational activities.
• Participate in the development of individual service plans designed to improve the social and self-care skills of program consumers.
• Attend monthly case management meetings when appropriate.
• Coordinate site meetings.
• Review all documentation generated during the shift to ensure that work is accurate, complete and finished in a timely manner.
• Monitor medication of all consumers as prescribe and document as required. Report all medication errors to Program supervisor/coordinator.
• Prepare consumer’s progress reports and other reports as required.
  
  

Essential Functions

• Execute professional daily progress notes, logbook entries and other related paperwork as required.
• Respond appropriately to emergency situations and provide crisis intervention services.
• Seek clinical support from the Program Supervisor during clinical emergencies.
• Transport clients as necessary/appropriate.
• Perform job within framework of agency, site and professional standards.
• Participate in staff meetings and training programs.
• Participate in supervision on an on-going basis.
• Attend and participate in agency events.
• Adhere to agency/site policies and procedures.
• Project a positive attitude and image to consumers, family members and outside contacts.
• Use appropriate communication channels.
• Participate in achievement of agency goals and mission.
• Display motivation and interest in working creatively with people with disabilities.
• Demonstrate the ability to make sound judgements regarding the welfare of residents.
• Performs other duties or special projects as required or as assigned.
  
  

Other Functions

• Assist with employee relations counseling, unemployment, and exit interviewing.
• Attends and participates in regular supervision.
• Responds appropriately to emergency situations.
• Performs job within framework of agency, site, and professional standards.
• Participates in staff meetings and training programs.
• Attends and participates in agency events.
• Adheres to agency/site policies and procedures including HIPAA requirements.
• Cooperates and coordinates with Regional Director on all operational issues.
• Projects a positive attitude and image to staff, participants, family members, and outside contacts.
• Uses appropriate communication channels.
• Completes assignments independently and within specified time frames.
• Participates in achievement of agency objectives, goals, and mission.
• Displays motivation and interest in working creatively with people who have mental illness/disabilities.
• Demonstrates the ability to make sound judgements regarding the welfare of people served.
• Displays ability to take direction.
• Demonstrates knowledge of basic principles and methods of clinical psychology and psychiatric rehabilitation.
• Follows agency dress code.
• Adheres to supervisor's requests.
• Cooperates with other staff and exhibit positive attitude toward position and agency.
• Contributes to the growth and development of services.
• Shows initiative and demonstrate good judgement.
• Follows instructions accurately and thoroughly.
• Works as scheduled to assure coverage.
• Performs job in a safe manner.
• Reports/addresses safety concerns in a timely manner.
  
  

Qualifications Required Education

High School Diploma or GED Preferred Education: Bachelor's Degree Field of study: Bachelor’s degree in related field or licensed RN, or Associate’s Degree with two years of related work experience or High School Diploma/GED plus four years of related work and life experience.

Work Experience: 2 to 3 years Certifications, Licenses, Registrations Required: Valid Driver’s License, CPRP/RPRP Certification is preferred.

Knowledge, Skills And Abilities

• Ability to lead and guide staff. Flexible, willing to learn, and anticipates the needs of self and staff.
• Possess knowledge of basic principles and methods of rehabilitation. ? Knowledge of Microsoft Office products.
• Strong collaborating skills, and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.
• Excellent communication and interpersonal skills. ? Ability to multitask and be flexible with regard to workload and assignments.
• Ability to exercise judgment.
• Ability to problem solve and exercise judgment.
• Knowledge of basic principles and methods of rehabilitation required.
• Motivation, interest and ability to work empathetically with people with disabilities.
• Ability to work independently required.
• Must be able to write and speak English in an understandable manner.
• Ability to handle effectively multiple tasks required. ? Ability to take direction.
• Ability to prepare meals, perform general housekeeping and maintenance duties required.
• Ability to make sound judgments regarding the health/welfare of consumer required.
• Ability and willingness to drive agency van required.
• Ability to handle and maintain confidential information required.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Mental Health Care

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