Shift Supervisor

Hispanic Alliance for Career Enhancement; Los Gatos (CA); On-site; USD 20,855 - 29,702; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Employee discounts

Access to voluntary benefits

Job summary

The Hispanic Alliance for Career Enhancement is seeking a Shift Supervisor for their location in Los Gatos, California. This role is crucial in driving CVS Store performance while ensuring excellent customer service. As a leader, you will oversee store operations and crew management in the absence of a manager.

The ideal candidate should possess strong analytical and communication skills, with the ability to handle customers' needs and work flexible hours. The position is part-time with anticipated weekly hours of 25.

Qualifications

• Ability to supervise store crew and direct activities effectively.
• Capacity to assist customers and handle complaints.
• Flexible schedule availability including early mornings and weekends.

Responsibilities

• Support store management in driving execution and performance.
• Lead store staff when management is absent.
• Ensure smooth store operations and completion of procedures.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Supervision skills

Education

High School diploma or equivalent

Job description

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and store crews
   • Supervise the store's crew through assigning, directing and following up of all activities
   • Effectively communicate information both to and from store management and crews
2. Customer Service
   • Assist customers with their questions, problems and complaints
   • Promote CVS customer service culture. (Greet, offer help, and thank)
   • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
   • Maintain customer/patient confidentiality
3. Merchandise/Presentation
   • Price merchandise
   • Stock shelves
   • Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
   • Execute the display and maintenance of off-shelf merchandise
   • Reset departments following POGs

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

25

Time Type

Part time

Pay Range

$18.35 - $18.35

Benefits

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. Additional details about available benefits are provided during the application process and on Benefits Moments.

Application Deadline

We anticipate the application window for this opening will close on: 08/22/2026

EEO Statement

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.