Shift Supervisor

sus.com; New York (NY); On-site; USD 26,139 - 37,229; Full time

Benefits offered by this job

Flexible scheduling

Advancement opportunities

Health and wellness resources

Job summary

S:US is seeking a Shift Supervisor in New York City to support individuals with intellectual/developmental disabilities. This role offers flexible scheduling and a chance to make a meaningful impact in the community.

The Shift Supervisor will oversee daily operations, ensuring that clients receive proper support and resources to live fulfilling lives. A minimum of an Associate’s Degree and relevant experience are required. Join a dedicated team and enjoy a supportive work environment.

Qualifications

• Minimum of three years experience in MR/DD or related field.
• Valid NYS driver’s license and must meet insurance criteria.
• Experience with training in CPR and first aid is mandatory.

Responsibilities

• Ensure person-centered focus and promote independence.
• Provide overall functioning of the facility in the absence of the Program Director.
• Monitor adherence to service plans for clients.

Skills

Person-centered planning

Independence promotion

Experience with MR/DD

Education

Associate’s Degree

Bachelor’s Degree

Tools

CPR & First Aid Training

AMAP training

SCIP-R training

Job description

Salary: USD $23.00 per hour (both min and max).

Position Overview

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.

S:US is hiring Shift Supervisors to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.

S:US offers Flexible scheduling and boasts a 10‑percent internal promotion rate organization‑wide!

This opportunity is available at our program located on St. Marks Street in Brooklyn, NY so you can work close to home.

The minimum and maximum salary for this position is $23.00 per hour.

The Developmental Disabilities Division believes that our role in supporting people with Intellectual and Developmental Disabilities is to live meaningful lives as determined by the person. All persons shall live a life with dignity conforming to each personal value system. Our philosophy is for the people we serve to be part of the community, to live fulfilling lives driven by their choices and to be as independent as possible. Our mission is to accomplish this with well‑trained staff, access to the quality health care, clinical supports, and a clean and safe home.

The Shift Supervisor is responsible for ensuring that people supported have the support and resources necessary to live meaningful lives, and that they align with their needs and aspirations within their respective program and communities. He/she/they will monitor and ensure active adherence to the all plans for each person supported with intellectual/developmental disabilities. The Shift Supervisor will ensure proper supports are in place and necessary resources are made available to Direct Support Professionals to ensure proper adherence to person supported scheduled of activities.

The Shift Supervisor serves as a role model to staff and people supported and will help to develop best practices to support both the person supported and Direct Support Professional.

ESSENTIAL DUTIES & RESPONSIBILITIES

Person Centered Planning

• Ensures that a person‑centered focus is used to provide care and support by all staff who work within the program actively seeking out different approaches.
• Promotes the independence and self‑determination of individuals, utilizing person‑centered practices that focus on the individuals’ strengths and preferences while simultaneously addressing their needs.
• Promotes participation in activities of meaningful daily living, such as vocation, recreation, volunteerism, engagement.
• Ensures a positive climate that promotes respect and dignity for people supported.
• Provides opportunities for people support to personalize their environment, schedule and experiences in program.
• Supports the person’s independence, choice and outcomes.
• Provides prompt, efficient, and personalized support to meet requirements, requests, and concerns.

Regulatory

• Provide habilitation services to each client as prescribed in their service plans (CFA, Individual Service plan, Habilitation plan).
• Responsible for overall functioning of the facility during the absence of the Program Director.
• In the absence of the Program Director, supervises and instructs all Direct Support Professionals on shift.
• Responsible for people supported and agency funds and expenditures during shift (petty cash, recreation etc.).
• Ensures coverage of a shift when a Direct Support Professional is absent.
• Acts as a functioning member of the staff, meeting the needs of the people supported.
• Responsible for the physical condition of the program including agency vehicles; ensuring that they are maintained in a safe and sanitary condition.
• Participates in staff meetings, supervisors’ workshops, interdisciplinary team (IDT) and committee meetings.
• Channels approved information pertaining to staff and agency to Program Specialists.
• Provides supervisory counseling and discipline to Direct Support Professionals as necessary.
• Identifies facility needs and makes the relevant staff aware.
• Ensure optimal utilization of the resources available in order to achieve efficiencies.

Quality Improvement

• Carries out policies and procedures of SUS, in accordance with OPWDD and other funding sources.
• Reports all incidents, ensuring consistent adherence to OPWDD and agency policies.
• Assesses and monitors staff productivity on an ongoing basis.
• Responds appropriately to community, family and agency contacts.
• Maintains, develops and supports the person support to staff assignment.
• Meets with Program Director on a regular basis to discuss pertinent shift and Direct Support Professional’s issues and successes.
• Monitors Direct Support Professional’s time sheets on an as‑needed basis.
• Ensure fire drill completion on shift.

Qualifications

• Associate’s Degree required, Bachelor’s Degree preferred.
• Minimum of three years experience in MR/DD or related field.
• AMAP trained, SCIP‑R trained, CPR & First Aid Trained.
• Valid NYS driver’s license and must be able to pass insurance criteria.

SUS IS AN EQUAL OPPORTUNITY EMPLOYER

Company Overview

S:US is an equal opportunity employer.

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information, and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [e-mail].

ID

2026-18539