Shift Supervisor

Kentucky Fried Chicken KFC; Maryland; On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

401k (company match)

Flexible Schedule

Paid Training

Leadership Development

Job summary

A well-known fast-food franchise is seeking a Shift Supervisor in Maryland. The role involves managing restaurant operations, ensuring quality customer service, and fostering a positive work environment. Candidates must have at least one year of customer service and supervisory experience, and be authorized to work in the US. The position offers opportunities for career advancement and competitive compensation between $44,000 and $48,000 annually.

Qualifications

• 1+ year of customer service and supervisory experience.
• Must demonstrate reliability and a positive work record.
• Must be able to pass a criminal background check.

Responsibilities

• Manage restaurant operations including product preparation and customer relations.
• Foster a collaborative work environment.
• Drive achievement of restaurant success metrics.

Skills

Customer service orientation

Leadership

Goal-oriented mindset

Pride in tasks

Fast-paced environment adaptability

Job description

Join to apply for the Shift Supervisor role at Kentucky Fried Chicken KFC.

Company Introduction

Mitra is a high-energy, fast-moving company on a mission to become one of the largest and most profitable franchise organizations in the QSR industry. While our company is made up of an extremely diverse group of individuals, the essential common trait that we all share is passion: passion for food, passion for growth, and passion for helping one another. We believe that skills can be acquired, developed, and sharpened over time, but passion is a part of your DNA. With your passion, Mitra will supply the tools and training you need to achieve incredible success in our organization.

Job Summary

As a Shift Supervisor your responsibilities include restaurant operations, product preparation, customer relations, team management, and ensuring that the highest quality of products and services are delivered to each customer every day.

Our Company Offers

• 401k (company match)
• Great Culture and Fun
• Scholarship Program
• Leadership Development
• Great hours of operation
• Work-Life Balance
• Paid Training
• Flexible Schedule

Build Your Future Through Advancement Opportunities

We offer a fun atmosphere and advancement opportunities. Here’s our Career Path!

• Assistant Unit Manager – Continue to move up the ladder and become a manager with 6‑24 months of Shift Supervisor experience
• Restaurant General Manager – Reach the top with 2‑4 years of Assistant Unit Manager experience
• Above Restaurant Leader – Continue to advance and build your career by moving into a regional position

Role Expectations

• Foster a positive, friendly, and collaborative work environment
• Lead restaurant team with high customer service standards to reach goals
• Drive achievement of restaurant success metrics in line with management objectives
• Oversee guest experiences with friendly interactions, cleanliness, and exceptional product quality

Skills and Qualifications

• Leads by example with high standards, a goal‑oriented mindset, and takes pride in all tasks
• Demonstrates an ownership mindset toward business results
• Thrives in fast‑paced environments, and deeply values customer service, food quality, and guest experience

Requirements

• Must be 18 years of age or older and have reliable transportation to and from work
• Dependable work record
• Must be able to pass a criminal background check and work alongside minors
• Minimum of 1‑year customer service and supervisor experience
• Authorized to work in the United States

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Restaurants

Referrals increase your chances of interviewing at Kentucky Fried Chicken KFC by 2x.

Cumberland, MD $44,000.00-$48,000.00 2 months ago

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