Shift Supervisor

Kentucky Fried Chicken KFC; Goshen (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k (company match)

Paid training

Flexible schedule

Leadership development

Great hours of operation

Work‑life balance

Paid training

Flexible schedule

Job summary

A leading fast food franchise in Goshen, IN is seeking a Shift Supervisor. In this role, you will manage restaurant operations, ensure high-quality service, and lead the team to achieve success. The ideal candidate should have customer service experience, a goal-oriented mindset, and be passionate about food quality. Join us to foster a collaborative work environment and drive exceptional guest experiences.

Qualifications

• Must be 18 years of age or older with reliable transportation.
• Dependable work record with a minimum of 1-year customer service and supervisor experience.
• Authorized to work in the United States.

Responsibilities

• Manage restaurant operations and ensure quality service.
• Lead the team and foster a positive work environment.
• Oversee guest experiences and product quality.
• Oversee guest experiences with friendly interactions, cleanliness, and exceptional product quality.

Skills

Customer service

Team management

Goal-oriented mindset

Food quality

Job description

1 day ago Be among the first 25 applicants

Company Introduction

Mitra QSR is one of the largest KFC franchise organizations in the country. We are a high‑energy, fast‑moving company on a mission to become the top most profitable franchise organization in the Quick Service Restaurant industry. While our company is made up of an extremely diverse group of individuals, the essential common trait that we all share is passion—for food, growth, and helping one another. We believe that skills can be acquired, developed, and sharpened over time, but passion is a part of your DNA. With your passion, Mitra will supply the tools and training you need to achieve incredible success in our organization.

Job Summary

As a Shift Supervisor your responsibilities include restaurant operations, product preparation, customer relations, team management, and ensuring that the highest quality of products and services are delivered to each customer every day.

Our Company Offers

• 401k (company match)
• Great culture and fun
• Scholarship program
• Leadership development
• Great hours of operation
• Work‑life balance
• Paid training
• Flexible schedule

Build Your Future Through Advancement Opportunities

• Assistant Unit Manager – move up the ladder and become a manager with 6–24 months of Shift Supervisor experience
• Restaurant General Manager – reach the top with 2–4 years of Assistant Unit Manager experience
• Above Restaurant Leader – advance and build your career by moving into a regional position

Role Expectations

• Foster a positive, friendly, and collaborative work environment
• Lead restaurant team with high customer service standards to reach goals
• Drive achievement of restaurant success metrics in line with management objectives
• Oversee guest experiences with friendly interactions, cleanliness, and exceptional product quality

Skills and Qualifications

• Leads by example with high standards and a goal‑oriented mindset and takes pride in all tasks
• Demonstrates an ownership mindset toward business results
• Thrives in fast‑paced environments, and deeply values customer service, food quality and guest experience

Requirements

• Must be 18 years of age or older and have reliable transportation to and from work
• Dependable work record
• Must be able to pass a criminal background check and work alongside minors
• Minimum of 1‑year customer service and supervisor experience
• Authorized to work in the United States

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Restaurants

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