Shift Supervisor

IHOP; Hill-N-Dale (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Performance bonus

Benefits package

Paid training

Free meals on duty

Earned wage access

Advancement opportunities

Job summary

IHOP in Tennessee is seeking a Shift Supervisor to assist the restaurant manager in running the restaurant profitably under IHOP operations. This role emphasizes cost control, customer service, staff appearance, and sales growth while developing employees.

The position requires at least 1 year in casual dining, a High School Diploma, POS proficiency, and state certifications. IHOP offers advancement opportunities, a comprehensive benefits package, and daily earnings options.

Qualifications

• Minimum 1 year of experience in the casual restaurant industry.
• High School Diploma preferred.
• Proficient with POS systems.
• Current alcohol and food certifications as required by state.
• Strong team leadership and conflict resolution skills.
• Excellent written and verbal communication.
• Ability to handle the physical demands of a restaurant.

Responsibilities

• Assist the restaurant manager in profitable daily operations.
• Oversee cost controls and customer service.
• Maintain restaurant appearance and staff presentation.
• Drive sales, maximize profits, and develop employees.

Skills

Team leadership

Conflict resolution

Communication skills

Physical stamina

Attention to detail

Education

High School Diploma

Tools

POS systems

Job description

Come pancake with us!

When you work for IHOP restaurants, we encourage you to “Be the pancake you wish to see in the world!” Being a team member allows you to be more than just a traditional employee. You help create smiles for the future.

What You’ll Get (Benefits):

Join the pancake family! Embark on a career that promotes growth and supports flexible schedules.

• Competitive compensation and eligibility for a performance bonus – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Complimentary meals while on duty – Come hungry, leave happy!
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Opportunities for advancement and growth within our organization – Join a team that encourages building lifelong friendships and memories.

What You’ll Do (Responsibilities):

As the Shift Supervisor, you will assist the restaurant manager in profitably operating the restaurant within the practices and procedures established by Company Operations. This position is responsible for cost control, customer service, restaurant and employee appearance, building sales, maximizing profits, and employee development.

What You’ll Bring (Requirements):

• A minimum of 1 year’s experience in the Casual Restaurant industry is required.
• A High School Diploma is preferred.
• Proficiency in POS systems.
• Current alcohol and food certifications that meet state requirements are preferred.
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Able to withstand the physical demands a restaurant environment holds.

We are an Equal Opportunity Employer.

Come pancake with us!
When you work for IHOP restaurants, we encourage you to “Be the pancake you wish to see in the world!” Being a team member allows you to be more than just a traditional employee. You help create smiles for the future.
Join the pancake family! Embark on a career that promotes growth and supports flexible schedules.