Shift Supervisor

Applebee's; Durham (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonus

401K and medical benefits

Paid Training

Complimentary meals

Daily Pay Option

Opportunities for advancement

Job summary

Workstream in Durham, North Carolina is hiring for a Shift Supervisor to help manage restaurant operations effectively. The role involves cost control, ensuring customer satisfaction, and employee development. A minimum of 1 year in the Casual Restaurant industry is required, along with strong communication skills and proficiency in POS systems. The position offers competitive compensation, benefits, and opportunities for advancement within the company.

Qualifications

• Minimum of 1 year experience in the Casual Restaurant industry.
• Proficiency in POS systems.
• Current alcohol and food certifications preferred.

Responsibilities

• Assist the restaurant manager in managing the restaurant profitably.
• Responsible for cost control and customer service.
• Maximize profits and develop employees.

Skills

Team leadership

Conflict resolution

Written communication

Verbal communication

Proficiency in POS systems

Education

High School Diploma

Job description

When you work for IHOP restaurants, we encourage you to “Be the pancake you wish to see in the world!” Being a team member allows you to be more than just a traditional employee. You help create smiles for the future.

What You’ll Get (Benefits):

Join the pancake family! Embark on a career that promotes growth and supports flexible schedules.

• Competitive compensation and eligibility for a performance bonus – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Complimentary meals while on duty – Come hungry, leave happy!
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Opportunities for advancement and growth within our organization – Join a team that encourages building lifelong friendships and memories.

What You’ll Do (Responsibilities):

As the Shift Supervisor, you will assist the restaurant manager in profitably operating the restaurant within the practices and procedures established by Company Operations. This position is responsible for cost control, customer service, restaurant and employee appearance, building sales, maximizing profits, and employee development.

What You’ll Bring (Requirements):

• A minimum of 1 year’s experience in the Casual Restaurant industry is required.
• A High School Diploma is preferred.
• Proficiency in POS systems.
• Current alcohol and food certifications that meet state requirements are preferred.
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Able to withstand the physical demands a restaurant environment holds.