Shift Supervisor

ProAct, Inc.; Essex, Northern (VT, KY); Hybrid; USD 23,000 - 25,000; Full time

Job summary

KPH Healthcare Services, Inc. seeks a supervisor to lead the team in the absence of store management. The role includes opening and closing procedures, directing staff, resolving customer service issues, and ensuring training compliance.

Education requirements include a High School Diploma or GED (AS degree or higher preferred). Experience of 2+ years in a related role is desirable. Compensation is $17.00-18.50 per hour with standard qualifications and conditions.

Qualifications

• Minimum: High School Diploma (or currently enrolled) or GED.
• Preferred: AS Degree or Higher.
• Experience: 2+ years in related position preferred.

Responsibilities

• Provide supervisory leadership in the absence of store management.
• Carry out opening and closing procedures in the absence of management.
• Supervise store crew by directing and following up on activities.
• Represent management in resolving customer service issues.
• Complete all mandatory and regulatory training programs.
• Perform other duties as assigned.

Skills

Supervisory leadership

Customer service

Staff supervision

Training coordination

Education

High School Diploma or GED

AS Degree or Higher

Job description

Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis

Job Duties:

• Ability to fulfill all duties listed for a Customer Experience Advocate
• May carry out all opening and closing procedures in the absences of store management
• May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management
• May represent management in resolving customer service issues
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

Education:

• Minimum: High School Diploma (or currently enrolled) or GED
• Preferred: AS Degree or Higher

Experience:

• Preferred: 2 or more years previous experience in related position

Special Conditions of Employment:

• Drug test
• Initial and continuous exclusion and sanction/disciplinary monitoring
• Any and all additional eligibility requirements based on the specific position

Compensation:

$17.00-18.50 per hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.