Shift Supervisor

Recovery Room Sports Grill Albany; City of Albany (NY); On-site; USD 21,000 - 34,000; Full time

Job summary

Recovery Room Sports Grill Albany is seeking experienced servers/bartenders to join our team. You will provide prompt, friendly service, ensure order accuracy, and assist management as needed to maintain high standards of quality and guest satisfaction.

Candidates must be 18+, hold Serve Safe and TIPS certifications, and be able to stand for long periods and lift up to 50 pounds. Weekend and holiday availability is required.

Qualifications

• Must be 18 years of age or older.
• Serve Safe certification and TIPS certification completed.
• Excellent basic math and cash handling skills.
• Ability to stand for long periods and lift up to 50 pounds.
• Weekend and holiday availability required.

Responsibilities

• Ensure prompt, friendly service per company guidelines.
• Maintain professional image and guest satisfaction.
• Fill in for managers in their absence and assist as needed.
• Ensure correct food/ beverage preparation and service per recipes.
• Help enforce cash handling and reconciliation procedures.

Skills

Customer service

Cash handling

Math skills

POS experience

Professional image

Education

Serve Safe certification

TIPS certification

Tools

POS system

Job description

COME AND JOIN OUR AMAZING TEAM!Minimum- must have previous serving and/or bartending experienceMost positions do require weekend and holiday availability.We are pleased to share the benefit options that we offer:Paid Time Off401K InvestmentReferral BonusAssociate Development Plan OpportunitiesInternal Promotion OpportunitiesMedical, Dental, Vision, Voluntary Benefits, FSA and HSA account options available to Full-Time associatesRestaurant Discounts/Perks ProgramShift supervisor assists managers in all phases of restaurant operations including operation in absence of manager which include.Duties to include, but not limited to:Ensures prompt, friendly service according to company guidelines; is guest driven.Exhibits a professional image.Completes duties of managers in their absence.Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.Achieve company objectives in sales, service, quality, appearance of facility and sanitation.Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.Enforces alcohol awareness on a shift to shift basis.Fill in where needed to ensure guest service standards and efficient operations.Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.Corrects unsafe practices or conditions.Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.Qualifications:Must be a minimum of 18 years of age.Can demonstrate knowledge of service and food and beverageServe Safe certification complete.TIPS certification complete.Possess excellent basic math skills and have the ability to operate a cash register or POS system.Be able to work in a standing position for long periods of time (up to 5 hours).Be able to reach, bend, stoop and frequently lift up to 50 pounds.