Shift Supervisor

Hispanic Alliance for Career Enhancement; Canfield (OH); On-site; USD 18,184 - 25,898; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Employee discounts

Access to wellness resources

Job summary

Hispanic Alliance for Career Enhancement is seeking a part-time Shift Supervisor in Canfield, Ohio. In this role, you will support the CVS Store Management team by driving store execution and performance, while ensuring a focus on excellent customer service. Responsibilities include supervising store crew, handling customer inquiries, and managing merchandise presentation.

The ideal candidate should possess strong communication and supervision skills, with a flexible schedule for various shift timings. This position also offers a range of benefits.

Qualifications

• Ability to work a flexible schedule, including early morning, overnight, and weekend shifts.
• Experience as a retail supervisor preferred.

Responsibilities

• Supervise the store's crew through assigning, directing, and following up of all activities.
• Assist customers with their questions, problems, and complaints.
• Stock shelves and execute displays for merchandise.

Skills

Deductive reasoning ability

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Education

High School diploma or equivalent

Job description

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and store crews.
   • Supervise the store's crew through assigning, directing, and following up of all activities.
   • Effectively communicate information both to and from store management and crews.
2. Customer Service
   • Assist customers with their questions, problems, and complaints.
   • Promote CVS customer service culture (greet, offer help, and thank).
   • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
   • Maintain customer/patient confidentiality.
3. Merchandise/Presentation
   • Price merchandise.
   • Stock shelves.
   • Execute displays, signs, and inventory for weekly, promotional, and seasonal merchandise.
   • Execute display and maintenance of off-shelf merchandise.
   • Reset departments following POGs.

Required Qualifications

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

$16.00 - $16.00

Benefits

This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. Additional details about available benefits are provided during the application process and on Benefits Moments.

EEO Statement

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.