Shift Supervisor

Hispanic Alliance for Career Enhancement; Milan (MI); On-site; USD 22,730 - 33,062; Part time

Benefits offered by this job

Dental and vision benefits

Employee discounts

Access to wellness resources

Job summary

The Hispanic Alliance for Career Enhancement is seeking a part-time Shift Supervisor in Milan, Michigan. The role requires overseeing store operations, managing staff, and ensuring excellent customer service when management is not present.

Successful candidates will demonstrate strong leadership, communication skills, and the ability to handle urgent issues effectively. The estimated pay range for this position is $16.50 to $24.00 per hour, depending on experience.

Qualifications

• Deductive reasoning ability and analytical skills are essential for success.
• Supervision skills are required to manage store crew effectively.
• Ability to work a flexible schedule including nights and weekends.

Responsibilities

• Supervise the store's crew through assigning and directing activities.
• Assist customers with questions and promote a positive shopping experience.
• Maintain the store's merchandising and inventory presentation.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Supervision skills

Flexibility

Education

High School diploma or equivalent

Job description

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

Management

• Work effectively with store management and store crews
• Supervise the store's crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews

Customer Service

• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality

Merchandise/Presentation

• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

27

Time Type

Part time

Pay Range

$16.50 - $24.00

Benefits

This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Legal Information

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.