Shift Supervisor

CVS Health; Bowling Green (KY); On-site; USD 22,041 - 31,684; Part time

Benefits offered by this job

Dental

Vision

Wellness resources

Employee discounts

Voluntary benefits

Job summary

Hispanic Alliance for Career Enhancement is seeking a part-time Shift Supervisor in Bowling Green, Kentucky. This key leader will support CVS Store Management by driving store execution, ensuring smooth operations, and providing outstanding customer service. The role involves supervising staff, handling customer relations, and maintaining store presentation.

Ideal candidates will have strong communication and analytical skills. A high school diploma is preferred, and the ability to work flexible hours is essential. Benefits include dental, vision, and employee discounts.

Qualifications

• Ability to work a flexible schedule including early morning, overnight, and weekends.
• Respond to urgent store issues efficiently.
• Experience as a retail supervisor is preferred.

Responsibilities

• Lead store staff in the absence of management.
• Assist with customer inquiries and complaints.
• Stock merchandise and execute promotional displays.

Skills

Deductive reasoning ability

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Education

High School diploma or equivalent

Job description

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and store crews.
   • Supervise the store's crew through assigning, directing, and following up of all activities.
   • Effectively communicate information both to and from store management and crews.
2. Customer Service
   • Assist customers with their questions, problems, and complaints.
   • Promote CVS customer service culture. (Greet, offer help, and thank)
   • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
   • Maintain customer/patient confidentiality.
3. Merchandise/Presentation
   • Price merchandise.
   • Stock shelves.
   • Execute displays, signage, and inventory of weekly, promotional, and seasonal merchandise.
   • Execute display and maintenance of off‑shelf merchandise.
   • Reset departments following points of guarantee (POG).

Required Qualifications

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight, and weekend shifts, work overtime as needed, and respond to urgent store issues.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

25 hours

Time Type

Part‑time

Pay Range

$16.00 - $23.00 per hour

Benefits

This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues, including:

• Dental
• Vision
• Wellness resources
• Employee discounts
• Voluntary benefits

EEO Statement

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.