Shift Operations Supervisor: Lead & Develop 20–30 Team

ThredUp; Suwanee (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Employee stock purchase plan

Flexible PTO

Paid Sabbatical after 3 years

Parental leave

Job summary

ThredUp is seeking an Operations Supervisor in Georgia to oversee a 20-30 person team across inbound/outbound and automation operations. You will mentor and coach staff, coordinate shifts, and drive production targets while maintaining a safe and fair work environment.

The role emphasizes hands-on leadership, cross-functional collaboration, and ongoing process improvements to keep ThredUp's fast-paced resale operations efficient and reliable.

Qualifications

• 5+ years of experience in retail, warehousing, or other team-oriented production environments.
• Experience leading/coaching teams of 20+ associates (3–5 years as Production Lead or Supervisor).
• Ability to stand/walk for 10–12 hours, lift up to 30 lbs, and push/pull clothing racks up to 150 lbs.

Responsibilities

• Take the lead by mentoring, developing and coaching team members on the floor.
• Anticipate and adjust personnel/resources to maximize productivity and minimize overtime.
• Provide ideas to improve operations and keep customers happy.
• Collaborate with management, engineers, suppliers and customer service on projects and initiatives.
• Uphold safety, ensuring a safe, secure, clean and fair work environment.

Skills

Team leadership

Coaching/mentoring

Physical stamina

Job description

ThredUp is seeking an Operations Supervisor in Georgia to oversee a 20-30 person team across inbound/outbound and automation operations. You will mentor and coach staff, coordinate shifts, and drive production targets while maintaining a safe and fair work environment.

The role emphasizes hands-on leadership, cross-functional collaboration, and ongoing process improvements to keep ThredUp's fast-paced resale operations efficient and reliable.